Summary
Overview
Work History
Education
Skills
Job Description Match
References
Timeline
Generic

Nirmala Brodman

Brooklyn,NY

Summary

Addictions professional with over fifteen years of dedicated experience in behavioral health counseling, administration, cross-functional collaboration, and human resources leadership. Skilled in team leadership, problem identification, solution implementation, and technical competency. Committed to achieving exemplary stakeholder experiences throughout behavioral health systems and communities served

Overview

8
8
years of professional experience

Work History

Equal Opportunity Specialist 2

NYS OASAS
09.2023 - Current


  • Collaborate with various divisions to identify and implement equity policies/initiatives impacting providers, behavioral health workforce and communities served
  • Coordinate Lived and Living Experience Advisory Panel work plan
  • Lead Equity procurement workgroup and train staff on utilizing tool
  • Participate in various workgroups, collaboratives and council meetings including regulatory advisory, harm reduction, Tribal Nations, BHSAC and internal JEDI Advisory Council


Regulatory Compliance Inspector

NYS OASAS
03.2022 - 09.2023
  • Conducted regulatory recertification reviews on certified SUD prevention and treatment providers in the NYC Region
  • Reviewed provider documentation and operations related to patient case records, service management, facilities, and general safety
  • Interviewed provider staff and patients
  • Reviewed and approved corrective action plans
  • Immediately addressed and reported any health and safety issues identified.

PROGRAM MANAGER/PREVENTION SPECIALIST

NYS OASAS
12.2019 - 03.2022
  • Served as point of contact for all SUD prevention providers in the NYC Region
  • Coordinated with the Division of Prevention to effectively develop and oversee prevention services
  • Conducted regulatory site reviews and collaborated with the Program Review Unit on recertification
  • Assisted providers with developing and adhering to corrective action plans
  • Provided technical assistance to providers to ensure adherence to regulatory Prevention Guidelines.

DIRECTOR OF QUALITY ASSURANCE

BRIDGE BACK TO LIFE CENTER
04.2016 - 12.2019
  • Consistently made independent decisions overseeing and operating 822 SUD outpatient clinics
  • Increased patient and staff retention by implementing Lean philosophy and trauma-informed care
  • Supervised all clinic staff including clinical, administrative, and CRPAs
  • Conducted continuous internal quality and regulatory site reviews on 4 outpatient SUD programs
  • Presented findings to administration and clinical staff via formal reports and presentations
  • Identified trends and corrective action plans to ensure optimum patient care and compliance
  • Advised Corporate Compliance Officer (COO) and CEO on agency HR compliance
  • Implemented strategies to source, recruit, onboard, and retain diverse candidates including CRPAs
  • Monitored employee turnover and established retention strategies.

Education

M.S. in Human Resource Management -

Touro Graduate School of Business
New York, NY

B.A. in Forensic Psychology -

John Jay College of Criminal Justice
New York

Certification #24439 -

Advanced CASAC

Trauma Informed Care Champion -

University At Buffalo School of Social Work

NYS OASAS JEDI Council Member -

Skills

  • Workplace Safety
  • Cultural Competency & Humility
  • Policy analysis
  • Compliance Monitoring
  • Training facilitation
  • Analytical Skills
  • Reliability
  • Team Collaboration
  • Adaptability
  • Interpersonal Communication
  • Conflict Mediation
  • Corrective Action Planning
  • Regulatory Compliance
  • Documentation and Recordkeeping

Job Description Match

I possess significant experience in behavioral health program oversight, compliance, and quality assurance, which aligns well with the requirements of the Mental Health Program Specialist 2 position. My roles at NYS OASAS involved conducting regulatory site reviews, collaborating with providers to ensure compliance, and providing technical assistance. Additionally, my experience as a Director of Quality Assurance involved continuous internal quality and regulatory site reviews on outpatient SUD programs, presenting findings, and identifying corrective action plans. My background in human resources leadership also equips me with skills in recruitment, retention, equity, and diversity, which are valuable in the context of program development and oversight.

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Equal Opportunity Specialist 2

NYS OASAS
09.2023 - Current

Regulatory Compliance Inspector

NYS OASAS
03.2022 - 09.2023

PROGRAM MANAGER/PREVENTION SPECIALIST

NYS OASAS
12.2019 - 03.2022

DIRECTOR OF QUALITY ASSURANCE

BRIDGE BACK TO LIFE CENTER
04.2016 - 12.2019

M.S. in Human Resource Management -

Touro Graduate School of Business

B.A. in Forensic Psychology -

John Jay College of Criminal Justice

Certification #24439 -

Advanced CASAC

Trauma Informed Care Champion -

University At Buffalo School of Social Work

NYS OASAS JEDI Council Member -

Nirmala Brodman