Nirmala D. Bruce
Anderson,SC
Summary
To secure a position which will allow utilization of exceptional oral and written communication skills, affinity for instruction and training, and expertise in public relations, development, as well as problem solving. SUMMARY: Extensive experience in public relations, marketing, sales, development, and interactive presentations in a variety of professional and educational environments. Unique skill set that includes strong written and verbal communications, attention to detail, account and project management, hands on involvement, and problem-solving skills while maintaining a friendly and positive attitude. Competence in communicating effectively across an organization’s hierarchical structure as well as an exceptional talent to inform with ease and understanding. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Foster Care Recruitment and Training Specialist
New Foundations Home for Children, Connections Foster Care
Anderson, AK
04.2021 - Current
- Recruiting, Marketing, and Training, Extensive grassroots marketing and prospecting of potential foster parents in seven Upstate counties
- Contacting schools, churches, businesses, retail establishments, athletic clubs, and many other organizations in person, using social media, email marketing, and other methods to share information about becoming foster parents
- Fundraising and resource development for foster children’s needs
- Sourcing activities, resources, and other helpful services to assist foster parents of therapeutic children
- Extensive business to business networking to develop partnerships to assist in disseminating marketing information to organization's employee base. Created business database of over 500 organizations.
- Active recruiting in large manufacturing businesses
- Presence at relevant events for recruiting purposes.
- Implementing successful social media methodologies for recruiting purposes.
- Design of marketing materials used in meetings, expos, and other crowd focused events.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover
- Developed recruiting strategies to identify qualified candidates and build network
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Operated and maintained applicant tracking and candidate management systems
- Improved office efficiency by effectively managing internal communications and correspondence
Public Relations and Marketing
Papa Johns Dba Perfect Delivery North America, Inc
Greenville, SC
05.2017 - 08.2022
- Successful in improving customer base in three franchise markets, meeting goals set forth by marketing director
- Create and communicate audience-appropriate dynamic and interactive presentations for corporate accounts
- Create and execute age- appropriate presentations for career day at various public schools
- Experienced at client and account retention including ability to re-negotiate details to satisfy customer and secure creased sales. Provide client support for large organization orders which sometimes involves providing products to multiple shifts, and employees
- Serve as liaison to community organizations, churches and schools- communicate with leaders, principals, teachers and volunteers through verbal and written channels
- Secure new customer accounts through ongoing outside sales efforts including cold-calling, printed materials, emails, and face to face meetings
- Establishing new accounts; maintain and provide continuous excellent customer service
- Increase total customer base- businesses, schools, and organizations
- Manage portfolio of dormant accounts with goal of re-establishing favorable business relationships.
- Negotiate and communicate pricing and pertinent details to customers and store staff
- Manage large account orders, schedule equipment delivery, order supplies and oversee execution of all components for positive customer experience.
- Vendor representation at special events such as Clemson Welcome Back Fest, job fairs and variety of public events
- Create and execute local store and direct marketing campaigns as well as design marketing materials
- Conduct market analysis to determine success of various marketing strategies or areas for improvement
- Self-motivated and able to problem solve independent of direct supervision and or direction if necessary
- Extensive experience working unsupervised executing administrative duties including MS Office Suite.
Upstate Development Officer
Golden Harvest Food Bank
Anderson, SC
11.2015 - 08.2016
- Pinpoints, develops, and seeks out financial support from local organizations and groups
- Develop relationships with local leaders at city, county, state, chamber leaders and other relevant organizations to establish presence in communities
- Create and implement new marketing programs, media campaign, community wide events, and other public relations opportunities for food and funds drives in five counties
- Participate in local chamber events, networking gatherings and other functions to educate about food bank’s functions and needs
- Cold calls, e-mail and appointments to present food bank to organizations and individuals
- Increase public awareness through grassroots efforts, using limited to no advertising budget or other funded tools
- Organize and implement events that help feed hungry families
- Maintain and update sales database program for new and existing prospects and donors
- Participate in public speaking engagement to effectively educate about food bank and related complexities
- Research and identifies sources of funds to support organization programs such as grants
- Partner and work closely with other non-profit organizations in planning and executing successful fundraising events
- Successfully planned and executed March Madness Food Drive in Anderson District 5 School.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Prepared variety of different written communications, reports and documents
- Delivered services to customer locations within specific timeframes
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Used coordination and planning skills to achieve results according to schedule
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Maintained energy and enthusiasm in fast-paced environment
- Created plans and communicated deadlines to complete projects on time
Public Relations and Marketing
Papa John’s Dba Perfect Delivery North America Inc
Greenville, SC
08.2009 - 11.2015
- Developed innovative marketing and PR strategies significantly increasing business sales in three franchise locations by 25%.
- Raised brand awareness through consistent marketing efforts and product campaign launches.
- Collaborated with production team to coordinate advertisements and promotions.
- Represented organization to customers, public, and other external sources. Developed key and valued relationships with customers, public, and other external sources by resolving issues quickly and implementing resolution process.
- Designed and implemented strategic business plan objectives.
- Researched, negotiated, implemented and tracked advertising and public relations activities.
- Achieved company objectives by leveraging internal resources and collaborating with colleagues.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Identified customer needs through market research and analysis.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Increased consumer awareness and achieved sales targets by grassroots in person meetings and speaking engagements.
Administrator
Darren Bruce Ministries
Anderson, SC
10.1997 - 09.2008
- Assisted in creation and promotion of marketing campaigns making use of desktop publishing, website construction and maintenance, and monthly direct mail outreach for Itinerant minister
- Secured speaking engagements at various venues including but not limited to schools, churches and outreach non-profit organizations
- Established and maintained relationships with churches and other organizations for recurring speaking engagements and events
- Maintained donor information, financial records, and ministry banking records
- Accompanied minister to speaking engagements and managed product sales
- Coordinated travel and meeting logistics for engagements across United States
- Secured multi-media equipment needs for various venues.
Education
Bachelor of Science - Communication, Culture and Communication
University of Phoenix
Online, AZ05.2014
Seneca College of Applied Arts And Technology
Ontario, Canada05.1996
Skills
- Computer skills including
- Microsoft Office Professional Suite, communication across technology mediums
- Creative writing; published two opinion pieces in Independent-Mail in 2014 The Culture of HS Football in the South
- Client Needs Assessment & Foster Parent Support
- Community Meetings & Enrichment Activities
- Learning & Communications Strategies
- Skill-Building & Social Support
- Client Contact & Professional Relationships
- Clerical Support
- Customer Satisfaction
- Special Projects
- Office Equipment
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets for organizational contact and engagement in foster parent recruiting. Developed similar tracking methods when marketing pizza for many years as well as creating donor base while working in ministry. Desktop publishing of many promotional materials over the course of may years, geared toward local markets stakeholders. Development and improvement of interactive career day presentations for Papa John's in school across three counties.
Timeline
Foster Care Recruitment and Training Specialist
New Foundations Home for Children, Connections Foster Care
04.2021 - Current
Public Relations and Marketing
Papa Johns Dba Perfect Delivery North America, Inc
05.2017 - 08.2022
Upstate Development Officer
Golden Harvest Food Bank
11.2015 - 08.2016
Public Relations and Marketing
Papa John’s Dba Perfect Delivery North America Inc
08.2009 - 11.2015
Administrator
Darren Bruce Ministries
10.1997 - 09.2008
Bachelor of Science - Communication, Culture and Communication
University of Phoenix
Seneca College of Applied Arts And Technology
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