Niroz Ibrahim
Nashville,TN
Summary
Dynamic Customer Service Lead at Walmart with a proven track record in problem resolution and teamwork. Recognized for excellent communication and a friendly demeanor, I thrive in fast-paced environments, ensuring customer satisfaction while managing time effectively. Adaptable and detail-oriented, I excel in utilizing technology to enhance service delivery.
Overview
2
2
years of professional experience
Work History
Walmart
Customer Service Lead
Nashville, TN
04.2024 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate of Science - Radiography
South College
Knoxville, TN04-2026
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Excellent communication
Calm under pressure
Problem resolution
Languages
Arabic
Full Professional
Kurdish
Full Professional
Turkish
Full Professional
English
Full Professional
Timeline
Walmart
Customer Service Lead
04.2024 - Current
Associate of Science - Radiography
South College