Resolved inconsistent financial tracking through QuickBooks-based reconciliation and expense reporting, enhancing ledger accuracy for over 100 accounts
Eliminated communication gaps across 3+ teams by serving as sole point of contact for client correspondence and meeting coordination, resulting in 30% faster response times
Streamlined event logistics from planning to execution, coordinating vendors and food orders to successfully deliver 10+ organized events without day-of escalations
Media Intern
Mosaic, Greater Lowell Foundation
Lowell
09.2024 - 12.2024
Produced 10+ Canva promotional materials to enhance local art business visibility, increasing community engagement by 20%
Connected 100 independent artists with major New England galleries, achieving 100% success in showcase placements
Created engaging social media content for various community initiatives.
Assisted in organizing events promoting local arts and culture.
Conducted research on community needs and preferences for media outreach.
Operations Intern
Exxat
Short Hills
06.2023 - 08.2023
Reorganized operational data across departments with Excel, SQL, and Microsoft Access, reducing data retrieval time by 40%
Developed 5+ executive dashboards in Power BI and Tableau, streamlining decision-making and saving 3+ hours monthly on manual reporting
Coordinated communication between departments to enhance workflow collaboration.
Conducted data analysis to support decision-making and operational strategies.
Digital Media Manager
Biomedical Engineering Research Lab
Lowell
03.2022 - 05.2023
Grew lab's Instagram from 0 to 250 followers in 2 months through consistent visual content creation using Canva, Adobe Express, and Photoshop
Designed and launched research website from scratch, coordinating content and layout with 4+ stakeholders to ensure publication readiness
Website Manager and Editor
River Hawk Experience Distinction
Lowell
08.2021 - 01.2022
Launched school Instagram, growing to 278 followers, and created content for LinkedIn and Twitter that led to 40% increase in event RSVPs
Education
Bachelor's in Science And Business Administration - Management Information Systems, Operations Management, Data Analysis
University Of Massachusetts
Lowell, MA
Some College (No Degree) -
Yonsei University
South Korea
Skills
Data analysis
Excel analysis
Financial reporting
Data visualization
Power BI
Tableau
SQL querying
Microsoft Access
VBA Macros
Microsoft Office Suite
Google Workspace
Mondaycom
QuickBooks
Business intelligence
Data presentation
Canva
Adobe Express
Photoshop
Campus Activities
Marketing director of UML Marketing Society
Member of Joy Tung Women in Business
Analytics Society
Timeline
Reporting & Data Analyst
Exxat
05.2025 - 05.2026
Media Intern
Mosaic, Greater Lowell Foundation
09.2024 - 12.2024
Operations Intern
Exxat
06.2023 - 08.2023
Digital Media Manager
Biomedical Engineering Research Lab
03.2022 - 05.2023
Website Manager and Editor
River Hawk Experience Distinction
08.2021 - 01.2022
Bachelor's in Science And Business Administration - Management Information Systems, Operations Management, Data Analysis
Senior Business Reporting Analyst (Power BI / Data Analyst) at Sutherland GlobalSenior Business Reporting Analyst (Power BI / Data Analyst) at Sutherland Global