Nirvana Lundahl
Flagstaff
Summary
Dynamic Day Care Teacher with a proven track record at Watch Me Grow Daycare, skilled in fostering cognitive development and implementing positive reinforcement strategies. Adept at building strong relationships with families and promoting student growth through engaging activities. Enthusiastic communicator dedicated to creating a supportive learning environment.
Developed strong customer service and communication skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Nimarco's Pizza
11.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Day Care Teacher
Watch Me Grow Daycare
08.2021 - 08.2022
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed and implemented behavior management plans.
- Guided students to develop social, emotional and physical skills.
- Established positive relationships with students and families.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Education
High School Diploma -
Northern Arizona University
Flagstaff, AZ05.2022
Skills
- Diverse Classroom Settings
- Cognitive Development
- Positive Reinforcement
- Head Start Standards
- Time Management
- Communicating with Parents and Teachers
- Computer Proficiency
- Excellent Communication Skills
- Customer Service
- Enthusiasm for Students and Teaching
- Customer satisfaction
- POS system operation
- Cash handling
- Exceptional communication
- Guest service
Languages
Spanish
Limited Working
Timeline
Cashier Team Lead
Nimarco's Pizza
11.2023 - Current
Day Care Teacher
Watch Me Grow Daycare
08.2021 - 08.2022
High School Diploma -
Northern Arizona University
Similar Profiles
Gnouma AladineGnouma Aladine
Coursier livreur de pizzas at Capri pizza / pizza Time / pizza fiveCoursier livreur de pizzas at Capri pizza / pizza Time / pizza five
Bijal PatelBijal Patel
Customer Service Representative at Pizza Pizza LimitedCustomer Service Representative at Pizza Pizza Limited
Sukhvir KaurSukhvir Kaur
Cook, cashier at Pizza pizzaCook, cashier at Pizza pizza
Adam ClineAdam Cline
Marching Band Section Leader at Utah StateMarching Band Section Leader at Utah State
Heather SotoHeather Soto
Radiologic Technologist at Tuba City Regional Health CareRadiologic Technologist at Tuba City Regional Health Care