Nirvana Singh
Wading River,NY
Summary
Motivated and knowledgeable professional dedicated to exceptional client care. Seeking a position with a reputable institution to utilize skills and talent while contributing to organizational goals. Eager to expand knowledge and expertise in the field of social sciences. Proactive and goal-oriented with excellent time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Support Broker
Independent Support Services
08.2021 - Current
- Streamlined communication between clients and agencies for efficient service provision.
- Monitored progress towards goals, adjusting service plans as needed for optimal outcomes.
- Facilitated successful transitions from institutional care to community living for numerous clients.
- Maintained detailed records of all interactions, ensuring regulatory compliance and seamless information sharing among team members.
- Utilized strong problem-solving skills to address unique challenges faced by individual clients.
- Empowered individuals with disabilities by connecting them to appropriate resources and services.
- Advocated for clients'' rights at meetings with service providers, ensuring fair treatment and access to necessary supports.
- Served as a liaison between families and support networks, facilitating understanding and collaboration in the best interest of the client.
- Coordinated crisis interventions, managing challenging situations with compassion and professionalism.
- Established trust with clients through empathetic listening and open communication, fostering long-term relationships.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Organized workshops on topics such as budgeting, self-advocacy, and employment skills to promote empowerment among clients.
- Collaborated with interdisciplinary teams to ensure well-rounded support for clients'' diverse needs.
- Educated clients on available resources within their communities to enhance independence and quality of life.
Community Habilitation Specialist
Independent Support Services
08.2016 - 08.2021
- Implement problem conceptualization, treatment planning, intervention implementation, and outcome review and strategy revision procedure using the model's Analytic process (Brief Family Systems Therapy and Parental Management Training)
- Develop Valued Outcomes with the steps on how to achieve it based on caregivers/community supports and behaviors
- Develops an awareness of the individual’s needs, not only through the observation and interaction but through a study of the individual’s case history and by appropriate consultation with other members of the staff
- Manage self-direction budget for individuals in need, submit expense reports to Fiscal Intermediaries
- Support the person in navigating the program and identifying incentives in learning new skills and behaviors/ Monthly circle meetings with a circle of support
- Engage primary caregivers and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement
- Collaborated with interdisciplinary team members to provide comprehensive support for clients'' overall wellbeing.
- Organized community outings for clients to promote engagement in recreational activities, cultural events, and educational experiences tailored to individual preferences.
- Served as a liaison between clients, families, and other service providers to ensure seamless coordination of care across all settings.
- Participated in ongoing professional development training workshops focusing on topics such as person-centered planning, positive behavior support, and trauma-informed care.
- Developed strong relationships with community partners, advocating on behalf of clients to access appropriate services that met their unique needs.
- Documented client achievements thoroughly, maintaining accurate records for review during case conferences and annual evaluations.
Intern- CASAC-T
Seafield Service Inc.
04.2017 - 01.2018
- Provided direct rehabilitative services to persons who have a substance use disorder, Provide Group counseling
- Completed and performed psychosocial assessments of new clients to the program and Discharge Planning
- Implemented and monitored individual and group structured goal plans
- Observe and document client behavior on a daily and weekly basis and communicate observations to the managing supervisor
- Participated in the treatment team consultations and attend weekly staff meetings
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collected, arranged, and input information into database system.
Human Resource Supervisor
Socially Connect – NY
01.2010 - 01.2017
- Assists in evaluation of reports, decisions, and results of the department concerning established goals., policies, and procedures to effect continual improvements in the efficiency of department and services performed
- Conduct new hire orientation and employee training and seminars
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
- Successfully mediated workplace disputes; preserving strong working relationships among team members.
- Developed strategic HR initiatives aligned with company goals for improved overall performance levels.
- Reduced company''s legal risks by ensuring compliance with local, state, and federal labor laws.
- Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Education
Bachelor of Arts - Anthropology
Southern New Hampshire University
Manchester, NH08.2021
No Degree - Credentialed Alcoholism Substance Abuse Counselor
Saint Joseph’s College
Patchogue, NY12.2017
Skills
- Intake Assessment
- Discharge Planning
- Group Counseling
- Crisis Intervention
- Case Management
- Troubled Youth
- Alzheimer’s/Dementia
- Elder Care
- Intellectual Disabilities
- Community Events
- Job Coaching
- Employee Training
- Microsoft Office
- Avatar Software
- Neon CRM
- Legal Research
- Document filing
- Document Review
- Mentorship
- Benefits Administration
- Policy Development
- Client Representation
- Research proficiency
- Analytical Reasoning
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Mental health counseling
- Mental Health Assessment
Certification
- NYS Licensed - (CASAC) Credentialed Alcoholism and Substance Abuse Counselor- Trainee, Office of Alcoholism and Substance Abuse Services
- NYS Licensed – Broker, Office of People with Developmental Disabilities (OPWDD)
- CPR/ AED for the Healthcare Provider, American Heart Association, 11/11
Skillsexpertise
- Intake Assessment
- Discharge Planning
- Group Counseling
- Crisis Intervention
- Case Management
- Troubled Youth
- Alzheimer’s/Dementia
- Elder Care
- Intellectual Disabilities
- Community Events
- Job Coaching
- Employee Training
- Microsoft Office
- Avatar Software
- Neon CRM
Timeline
Support Broker
Independent Support Services
08.2021 - Current
Intern- CASAC-T
Seafield Service Inc.
04.2017 - 01.2018
Community Habilitation Specialist
Independent Support Services
08.2016 - 08.2021
Human Resource Supervisor
Socially Connect – NY
01.2010 - 01.2017
- NYS Licensed - (CASAC) Credentialed Alcoholism and Substance Abuse Counselor- Trainee, Office of Alcoholism and Substance Abuse Services
- NYS Licensed – Broker, Office of People with Developmental Disabilities (OPWDD)
- CPR/ AED for the Healthcare Provider, American Heart Association, 11/11
Bachelor of Arts - Anthropology
Southern New Hampshire University
No Degree - Credentialed Alcoholism Substance Abuse Counselor
Saint Joseph’s College
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