Overview
Work History
Education
Skills
Timeline
Generic

Nisa Altin Gentry

Hampton,VA

Overview

7
7
years of professional experience

Work History

International Team Associate

AIESEC
09.2017 - 06.2018
  • Consulted with companies on personnel requirements, and assisted in locating suitable international candidates for needed positions.
  • Interviewed and vetted individuals searching for placement within local businesses.

Shift Manager

Rosso Restaurant
05.2019 - 01.2021
  • Led team of servers and kitchen staff to ensure efficient service during peak hours.
  • Trained and mentored new employees on operational standards and customer service protocols.
  • Resolved customer complaints swiftly, enhancing overall guest satisfaction and loyalty.
  • Monitored food safety compliance, ensuring adherence to health regulations and best practices.

Bartender

Octopus Garden
04.2023 - 03.2024
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Crafted and served a diverse range of cocktails and beverages, enhancing customer experiences.
  • Managed inventory levels, performing regular stock assessments to minimize waste.
  • Trained new bartenders on techniques, service standards, and menu offerings for consistent quality.

Bus Monitor

DODEA Okinawa
12.2023 - 03.2024
  • Monitored student behavior and safety during transportation to ensure a secure environment.
  • Assisted students with boarding and disembarking the bus, promoting efficiency in daily operations.
  • Communicated effectively with drivers to relay important information regarding student needs and safety protocols.
  • Observed and documented incidents, providing accurate reports to school officials for further action.

Customer Service Representative

Mediatti Broadband Communications Okinawa
03.2024 - 01.2025
  • Resolved customer inquiries via phone and email, ensuring high satisfaction levels.
  • Assisted in training new representatives on company policies and customer service protocols.
  • Managed order processing and tracked shipments using CRM software to enhance efficiency.
  • Collaborated with team members to streamline communication processes and improve response times.

Education

Bachelor of Arts - Business Administration

Cukurova University
Adana, Turkiye
01.2022

Skills

  • Bilingual; Native Turkish and Professional Working Proficiency in English
  • Reliability and punctuality
  • Excellent interpersonal skills
  • Strong in operational and organizational management

Timeline

Customer Service Representative

Mediatti Broadband Communications Okinawa
03.2024 - 01.2025

Bus Monitor

DODEA Okinawa
12.2023 - 03.2024

Bartender

Octopus Garden
04.2023 - 03.2024

Shift Manager

Rosso Restaurant
05.2019 - 01.2021

International Team Associate

AIESEC
09.2017 - 06.2018

Bachelor of Arts - Business Administration

Cukurova University

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Nisa Altin Gentry