Nisa Quinones
Grand Prairie
Summary
Dependable professional with a strong focus on customer service, teamwork, and problem-solving. Proven ability to resolve inquiries effectively and oversee daily workflows in fast-paced environments.
Overview
14
14
years of professional experience
Work History
PSE
USPS
Dallas, TX
09.2019 - 03.2026
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Processed incoming mail and packages to ensure timely distribution.
- Managed inventory levels and organized stock for efficient retrieval.
- Loaded and unloaded shipping containers and vehicles.
- Resolved customer inquiries effectively, improving service satisfaction rates.
- Oversaw daily workflow, ensuring compliance with postal regulations.
- Implemented improved filing systems to enhance document accessibility.
Sorter
Kohls Distribution Center
DeSoto, TX
08.2012 - 09.2019
- Operated sorting machinery to efficiently categorize and route merchandise.
- Conducted quality checks to ensure accuracy of sorted items before shipping.
- Collaborated with team members to streamline sorting processes and improve workflow efficiency.
- Trained new employees on sorting procedures and safety protocols within the distribution center.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Implemented best practices for sorting operations, enhancing productivity across shifts.
- Operated pallet jacks to move large and heavy items for sorting.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie06-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Languages
English
Native or Bilingual
Timeline
PSE
USPS
09.2019 - 03.2026
Sorter
Kohls Distribution Center
08.2012 - 09.2019
High School Diploma -
Grand Prairie High School