A dynamic leader with a proven track record, I excel in sales strategy development and building meaningful relationships. Achieved key performance indicators by leveraging financial acumen and adept multitasking, significantly enhancing patient satisfaction and business growth. Expert in project management and market research, I drive results and foster continuous improvement.
Overview
11
11
years of professional experience
Work History
General Manager, Business Development
MuV
08.2021 - Current
Championed patient-centric approaches within the organization, resulting in enhanced patient satisfaction levels and repeat business opportunities.
Implemented data-driven decision-making processes to guide future business growth opportunities effectively.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on patients.
Achieved sales goals and service targets by cultivating and securing new patient relationships via providing outreach and marketing materials.
Streamlined inventory management by implementing effective organization and labeling systems.
Provided ongoing training and development opportunities for crew members, fostering a culture of continuous improvement and skill enhancement.
Inventory Coordinator
Trulieve
08.2019 - 08.2021
Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
Performed data entry and completed proper paperwork.
Investigated and resolved variances in inventory counts on monthly basis.
Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
Oversaw the safe disposal or recycling of obsolete or damaged materials in compliance with regulatory requirements.
Demonstrated strong organizational and time management skills while managing multiple projects.
Family Self-Sufficiency Coordinator
Department of Children and Family Services
12.2016 - 08.2019
Enhanced family support by conducting thorough assessments and identifying specific needs.
Developed strong partnerships with local organizations while actively identifying gaps in services, thereby bridging the resources to meet family needs.
Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Shift Leader
Wawa
03.2014 - 12.2016
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Mentored new employees through comprehensive training programs, leading to higher retention rates and improved performance metrics.
Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.