Nisaa Bosby-Johnson
Woodbury,MN
Summary
Versatile team member offering experience in category management, sales, and customer service. Highly adaptable with good communication and teamwork skills.
Overview
6
6
years of professional experience
Work History
Category Merchandise Specialist
UNFI/Supervalu
2022.11 - Current
- Develop and communicate order guides for customers and sales team to order featured product.
- Communicate issues such as order changes, cancellations, conversions etc. to customers and account managers.
- Aid in the management of multiple Key accounts.
- Collect information to put in the promotional planning systems and communicate the information to the appropriate retailers and/or regions.
- Assist Category Managers in accurate record keeping of contracts, deals and promotions.
- Act as a point of contact for customer requests or questions.
- Develop, maintain, and review Excel templates and reports used by Category Managers as well as members of the sales team and customers.
- Produce multiple weekly reports that communicate on issues such as lost sales, dated orders, new items, orders by vendor, and much more.
- Produce monthly powerpoint presentations to be presented in regional sales webinars.
- Communicate preliminary and postliminary results of orderable events.
- Aid in the preparation of the Weekly Sales Bulletin - used to communicate GMHBC information to sales team and customers.
Merchandise Lead
American Eagle Outfitters
2022.06 - 2022.11
- Supported the guest experience by making sure the sales floor was kept up to AEO standards
- Provided ongoing training and development opportunities for staff members, enhancing their skills in areas such as customer service techniques, product knowledge, and merchandising best practices.
- Adjusted the sales floor when necessary through adjustments, merchandising, and replenishment.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Assisted customers in locating desired items, offering suggestions based on their preferences to drive additional sales opportunities.
Sales Lead
American Eagle Outfitters
2019.01 - 2022.06
- Kept track of hourly sales to ensure we were on track to make our sales goals.
- Ensuring all transactions were done in agreement with the company's standards and policies
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, encouraging professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Veterinary Assistant
Banfield Pet Hospital
2021.11 - 2022.02
- Worked with companion animals such as dogs and cats.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Administer vaccinations and perform tests involving fecal and bloodwork.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Mammal Nursery Intern
Wildlife Rehabilitation Center of Minnesota
2021.06 - 2021.09
- Worked with young mammals such as squirrels, raccoons, opossums, rabbits, chipmunks, and mice
- Fed animals through methods such as tube feeding, syringe feeding, and bottle feeding
- Learned and practiced proper husbandry depending on species.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Education
B.S. Animal Science - Animal Science
University of Minnesota
Minneapolis, MN05.2022
Skills
- Category Management
- Excel and Powerpoint
- Merchandise planning
- Visual Merchandising
- Sales
- Marketing
- Leadership
- Veterinary
- Adaptability and Flexibility
- Animal Handling and Restraint
- Wildlife Rehabilitation
- Customer Service
- SQL
Volunteer Experience
Wildlife Rehabilitation Center of Minnesota - 5/1/20-9/1/20,
Roseville, Minnesota. My tasks included syringe feeding young squirrels, proper husbandry, and tending to the older squirrels in the facility. I also tended to other mammals in the facility as needed.
Timeline
Category Merchandise Specialist
UNFI/Supervalu
2022.11 - Current
Merchandise Lead
American Eagle Outfitters
2022.06 - 2022.11
Veterinary Assistant
Banfield Pet Hospital
2021.11 - 2022.02
Mammal Nursery Intern
Wildlife Rehabilitation Center of Minnesota
2021.06 - 2021.09
Sales Lead
American Eagle Outfitters
2019.01 - 2022.06
B.S. Animal Science - Animal Science
University of Minnesota
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