Summary
Overview
Work History
Education
Skills
Timeline
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Nisa Lumaj

New York City

Summary

Highly organized and resourceful Staffing Coordinator with expertise in workforce planning, recruitment, and scheduling. Skilled in managing high-volume staffing needs, maintaining compliance with labor regulations, and fostering strong relationships with employees and clients. Proven ability to balance competing priorities, resolve scheduling conflicts, and optimize team productivity in fast-paced environments. Strong communicator with a keen eye for detail and a commitment to delivering exceptional support to both management and staff.

Prior experience as a Market Research Supervisor, leading teams in conducting consumer insights studies for major brands such as Ford and H&M. Skilled in data collection, survey analysis, and ensuring research accuracy through quality control measures. Adept at training and managing research staff, streamlining processes, and presenting actionable insights to stakeholders to drive business decisions.

Additionally, a detail-oriented Administrative Assistant with experience supporting creative teams in the music industry. Proficient in managing schedules, coordinating events, and optimizing administrative workflows to enhance team productivity. Skilled in maintaining records, handling correspondence, and ensuring smooth day-to-day operations in a fast-paced, artistic environment. Strong communication and problem-solving skills, with a passion for supporting creative endeavors and fostering collaboration within a diverse music collective.

Overview

5
5
years of professional experience

Work History

Market Research Supervisor

GRMG Marketing
12.2024 - Current
  • Led and supervised teams conducting in-depth market research studies for major brands, including Ford and H&M, ensuring data accuracy and high-quality insights.
  • Trained, managed, and motivated research staff, improving survey efficiency and team productivity.
  • Monitored data collection processes to maintain compliance with research protocols and industry standards.
  • Analyzed consumer behavior trends and provided actionable insights to clients to optimize brand strategies.
  • Conducted quality control checks on survey responses, ensuring reliability and validity of collected data.
  • Facilitated communication between field researchers and clients to streamline project execution.

Staffing Coordinator

Super Soccer Stars
02.2024 - Current
  • Maintains a current listing of employee contact numbers for call-in; develop/post work schedules at least four weeks in advance
  • Communicates attendance, PTO and leave requests for all coaching staff
  • Assists the in the management and maintenance of a centralized seasonal staffing plan by coordinating the scheduling of all soccer coaches, utilizing input from the Director of Operations identify staffing needs
  • Coordinates with other departments to maintain, forecast, and revise the seasonal schedules as needed
  • Leads weekly check-in meetings with team members to assure everyone is prepared for weekend staffing, location, and operations needs

Test Scorer

BCforward
03.2022 - 02.2024
  • Evaluated and scored student assessments with accuracy and consistency based on standardized rubrics.
  • Maintained strict adherence to scoring guidelines to ensure fairness and reliability in student evaluations.
  • Completed training and calibration sessions to align with scoring standards and maintain scoring accuracy.
  • Managed high-volume scoring assignments within tight deadlines while maintaining quality and efficiency.
  • Provided detailed feedback on student responses to support educational assessment goals.
  • Worked independently in a remote setting while meeting productivity and quality benchmarks.

Undergraduate Tutor

Fordham University
10.2019 - 12.2021
  • Provided one-on-one and group tutoring sessions to college students in English Literature, History, Composition, and Social Sciences
  • Assisted students in understanding complex concepts, improving academic performance, and building study strategies
  • Developed customized lesson plans tailored to individual learning needs and goals

Education

English Literature and Communications -

Fordham University
Manhattan, New York
05.2021

Skills

  • Effective Communication
  • Computer literacy
  • Customer service
  • Bilingual
  • Microsoft word
  • Time management
  • Leadership
  • Market research
  • Survey methodology
  • Problem solving
  • Attention to detail

Timeline

Market Research Supervisor

GRMG Marketing
12.2024 - Current

Staffing Coordinator

Super Soccer Stars
02.2024 - Current

Test Scorer

BCforward
03.2022 - 02.2024

Undergraduate Tutor

Fordham University
10.2019 - 12.2021

English Literature and Communications -

Fordham University
Nisa Lumaj