Nisanki Ruwanpura
Buffalo
Summary
Healthcare professional with a Master’s in Health Administration and a strong background in clinical research. Skilled at coordinating cross-functional teams, managing compliance, and streamlining operations. Seeking to transition into healthcare management to apply expertise in project coordination, regulatory oversight, and patient-centered operations to improve organizational efficiency and quality of care.
Overview
11
11
years of professional experience
Work History
Clinical Research Associate- Radiation Oncology
SUNY Upstate Medical University
10.2020 - 06.2022
- Coordinated cross-departmental healthcare projects, ensuring compliance with institutional policies, federal regulations, and sponsor requirements.
- Collaborated with physicians, administrators, and external stakeholders to align operational processes with organizational goals.
- Oversaw regulatory documentation, budgets, and reporting workflows to streamline study execution and ensure audit readiness.
- Implemented process improvements that enhanced efficiency in documentation management, compliance tracking, and stakeholder communication.
- Trained staff on policies, procedures, and compliance standards, strengthening organizational performance and quality assurance
Clinical Research Coordinator- Neurology
Dent Neurologic Institute
07.2019 - 06.2020
- Managed daily operations of multiple healthcare projects, including scheduling, resource allocation, and patient engagement activities.
- Coordinated interdisciplinary teams, ensuring effective communication between physicians, administrators, and patients.
- Maintained compliance with HIPAA, FDA, and institutional requirements while ensuring timely reporting and documentation.
- Streamlined patient-facing processes, including scheduling, informed consent, and follow-up, improving efficiency and satisfaction.
- Supported data-driven decision-making by maintaining accurate records and generating compliance reports.
Medical Records Clerk
Dent Neurologic Institute
03.2018 - 06.2019
- Administered patient health information systems in compliance with HIPAA and federal/state guidelines.
- Coordinated medical records requests between patients, providers, and external organizations to ensure timely and accurate information flow.
- Improved documentation workflows by implementing tracking systems, reducing delays in patient record retrieval and provider communications.
- Provided administrative support to physicians and staff, ensuring high standards of confidentiality and patient data integrity.
Student Monitor
George Brown College, St. James Library, Toronto
05.2015 - 04.2016
- Assisting the library users with software and making sure computers are put in correct place
- Performed library maintenance duties such as cleaning the computer screens and arranging the chairs to keep the library space well presented
- Help patrons find and use library resources, such as reference materials, audiovisual equipment, computers and other electronic resources and provide technical assistance when needed
- Excellent communication skills when assisting students with various problems
Research Assistant
University of Toronto, Scarborough Campus
05.2011 - 04.2014
- Managed procurement, budgeting, and inventory of laboratory supplies, ensuring operational efficiency and cost-effectiveness.
- Developed organizational systems to streamline resource management and improve accessibility of critical information.
- Trained and supervised new staff, enhancing team performance and operational consistency.
- Collaborated on cross-functional projects requiring strong coordination, documentation, and compliance with university policies.
Education
Masters - Health Administration
The George Washington University
Diploma - Health Information Management
George Brown College, Waterfront Campus
Honors Bachelor of Science Degree - Health Studies, double minor in Biology and Psychology
University of Toronto at Scarborough
Skills
- Detailed documentation
- Multitasking Abilities
- Reliability
- Electronic data capture
- Clinical trial management
- Quality control
- Clinical research coordination
- Good clinical practices
- Teamwork
- Teamwork and collaboration
Timeline
Clinical Research Associate- Radiation Oncology
SUNY Upstate Medical University
10.2020 - 06.2022
Clinical Research Coordinator- Neurology
Dent Neurologic Institute
07.2019 - 06.2020
Medical Records Clerk
Dent Neurologic Institute
03.2018 - 06.2019
Student Monitor
George Brown College, St. James Library, Toronto
05.2015 - 04.2016
Research Assistant
University of Toronto, Scarborough Campus
05.2011 - 04.2014
Diploma - Health Information Management
George Brown College, Waterfront Campus
Honors Bachelor of Science Degree - Health Studies, double minor in Biology and Psychology
University of Toronto at Scarborough
Masters - Health Administration
The George Washington University
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