Accomplished IT Advisory Lead with a proven track record at Lenovo, adept in Network Switch and Firewall Management and demonstrating exceptional multitasking abilities. Spearheaded strategic network operations, significantly enhancing service quality and resilience. Renowned for strong leadership, adept at fostering vendor relationships and driving technological advancements with a keen focus on Zero-Trust Network Implementation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Advisory Lead
Lenovo
Chicago, Illinois
12.2021 - Current
Provide expertise and leadership to manage the implementation and support of the medium-term strategy and roadmap for Next Generation Operations
Prepare and manage the network operations budget, optimizing costs without compromising service quality
Coordinate with other departments to plan and execute network upgrades and new installations
Manage vendor relationships, negotiate contracts, and ensure timely resolution of service issues
Provide network support across all the datacenters and corporate offices
Implement disaster recovery plans and conduct regular tests to ensure network resilience
Report on network performance metrics to senior management and recommend improvements
Network Engineer
HCA Healthcare
Nashville, Tennessee
02.2020 - 11.2021
Design, test planning verification of new features of advanced network technologies
Operational support for fabrics including Cisco ACI /APIC
Configure and maintain Firewalls/Routers
Document network configuration, network diagram
Configuring protocols OSPF, BGP and Firewall rules
Deployed F5 LTM load balancer and experience in virtual server configuration, high availability, load balancing, i-rules, iApps, and SSL profiles
Responsible for maintaining and troubleshooting the connectivity of multiple sites via VPNs (IPSEC& GRE)
Senior Network Engineer
Pinnacle Technical Resource ( UBS-Client )
Nashville, Tennessee
08.2017 - 12.2019
Implementation support in labs for fabrics including Cisco ACI /APIC
Manage Security projects for designing, debugging, migration and implementation of Cisco, Juniper and Nexus (routers and switches), Firewalls Proxies and Aruba controllers
Implement and utilize advanced network monitoring systems for a critical trading environment on low latency platform
Write and review MOP for network maintenance's, perform network changes, migrations, installations and software and hardware upgrades during maintenance window, provide training to new hires and junior Engineers in the team and provide 24x7 on-call support during network issues/outages
To work with different network reporting tools such as Sevone, Mazu and Wireshark which is used to calculate and measure the Bandwidth utilization of the network
Network Engineer/ Change manager
Pinnacle Technical Resources (AT&T-Client)
Nashville, Tennessee
08.2015 - 07.2017
Facilitate and manage weekly CAB meetings for changes and manage changes throughout the entire ECC process
Coordinate with various departments such as Service Management and Provisioning to collect customer data and requirements, with Equipment Engineering and Field OPS to order, evaluate, inspect, design, test and deploy various network elements and circuits, with Translations, TAC and Messaging departments to provision, test and troubleshoot customer traffic issues
Provide operational support to hundreds of Cisco routing and switching based devices, Juniper based net-screen and SRX series firewalls, Hewlett-Packard pro curve series switches and ADVA optical fiber equipment
Interfacing with vendors for TAC and telecommunication support to ensure swift Incident Remediation
Maintaining constant communications with customer to ensure proper visibility of Network stability to the business
Utilize Smarts to monitor LAN/WAN devices; analysis of SMARTS information to determine status of actions during events
Education
Masters - Electrical and Computer Engineering
University of Missouri Kansas City (UMKC)
Kansas City, MO, USA
01.2014
Skills
Network Switch and Firewall Management
Network Management Expertise
Zero-Trust Network Implementation
Operating Systems Expertise
Experienced with Risk Management Technologies
Advanced Skills in Device and Application Diagnostics
Linux Management Experience
Strong understanding of ITIL and change management
Skilled in Writing Compliance Documentation
Ability to multitask and manage priorities
Able to interact with senior leadership and client contacts
Strong desire to learn and implement new technologies