Hardworking Production Line Leader with reputation for reducing company expenses and improving efficiency. Collaborative team player skilled in partnering with management teams to develop operating plans. Offering 3 years of experience in production environments and excellent track record of reliability.
Overview
14
14
years of professional experience
Work History
Production Line Leaders
WESTON FOOD
07.2021 - Current
Provide direction and motivation to team members
Ensure safe work conditions for team members
Improve team member performance and development through coaching
Track key indicators such as efficiency, yield, downtime, waste
Lead continuous improvement of their team by holding regular meetings
Train personnel and monitor their performance on a regular basis
Assist and contribute to production on an as-needed basis
Fill in on the line for call outs and vacation
Other duties as assigned.
Delivery Carrier/ Supervisor
United State Postal Service
05.2016 - 06.2021
Executed daily pre-trip safety inspections on all equipment
Verified and completed required documentation and reports
Complied with hazardous material regulations and procedures
Sorted/organized mail according to zip code for distribution
Maintained and replenished merchandise/supplies
Communicated with customers to determine pick-up or delivery needs
Demonstrated internal and external customer service
Received commendation for delivery performance, consistently receiving zero service-related complaints
May analyze carrier routes and recommend changes of route boundaries to regulate amount of mail being delivered
Complete occasional collections assistance and field marketing programs
Delivered mail to assigned locations.
General Manager
Comfort inn
06.2011 - 05.2016
Performs each criteria as contained in Comfort inn As a General Manager Standard of Performance in a satisfactory manner
Creates an operating environment that assures consistent guest satisfaction
Prepares financial reports for management that clearly explain operational effectiveness, trends and variances
Deals with the general public, customers, employees, union and government officials with tact and courtesy
Accepts full responsibility for managing an activity
Arrange and track the status of business with team by organizing stand up meeting daily morning
Ensures highest level of guest satisfaction by providing within corporate standards quality guest services and amenities
Manage the profit and loss statements, budgets and financial forecasts
Actively to seek provide the development opportunity for staff; provide specific and objective feedback to team to maximize the performance
Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
Addressing problems and troubleshooting, as well as ensuring compliance with licensing laws, health and safety and other statutory regulations
Managed Accounts Payable, and Accounts Receivable, and Payroll Accounts
Perform Bank and credit card accounts reconciliation and month-end close entries.
Front desk supervisor
Comfort Inn
09.2009 - 05.2011
Ensures outstanding customer care at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Trains and directs the work flow and processes of the front desk
Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation
Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc
Handles group arrivals and corporate market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures
Participates in setting yield management strategies, marketing programs and rates
Takes responsibility in the absence of the Hotel Manager and Assistant Hotel Manager
Produces hotel front desk schedules
Participates in the budget and forecast reporting
Attends meetings as required
Cross checks all billing instructions are correctly updated
Ensures Front desk log book and hotel log book is always updated and acted upon
Participates in hotel committees and task force assignments