Nish Villeda
Harrisonburg,VA
Overview
7
7
years of professional experience
Work History
Resource Coordinator
The United Way of Harrisonburg & Rockingham County
10.2024 - 02.2025
- Received and responded to requests for assistance from clients by phone, email, text, in writing, and in person.
- Conducted intake interviews with employees to determine needs, screened for eligibility, collected required documentation, and verified as needed.
- Referred employees to resources offered through local agencies and community organizations.
- Delivered financial education and counseling through group workshops and individual sessions.
- Ensured timely communication with employees, business partners, and referral partners.
- Maintained accurate documentation and notes in client records.
- Attend United Way and community events to assist with outreach and engagement.
- Participated in staff meetings and professional development.
- Other duties as assigned.
HIV/AIDS Case Manager
Healthy Community Health Centers
08.2023 - 04.2024
- Assessed client eligibility completing intake interviews and collecting biopsychosocial information regarding client background to determine their level of care.
- Assisted clients with being linked to high-quality primary care, dental, and behavioral health services.
- Offered medication assistance support to ensure our clients have access to the lowest cost for their medications, transportation assistance to and from appointments if needed, community resource connections to close gaps with social determinants of care, integrated care models including targeted chronic disease management support with our Pharmacy team.
- Assisted clients in getting access to Medicaid as well as other insurance options.
Case Manager
Impact Living Services
06.2022 - 07.2023
- Provided life skill coaching and training to youth aging out of foster care, between the ages of 17-21.
- Collaborated with other caseworkers in a team-oriented environment.
- Developed relationships and partnered with local agencies and stakeholders including DSS, City Schools, DJJ, and medical and mental health providers.
- Supervised youth in independent living arrangements.
- Provided curfew checks for the youth in the program.
- Prepared and maintained case records.
- Coordinated services to minimize fragmentation of care, reduce barriers, and link clients with appropriate services to ensure comprehensive, continuous access to needed medical, social, educational, and other services as appropriate to the client's needs.
- Assessed clients periodically to determine their needs for psychosocial, nutritional, medical, and educational services.
- Coordinated services and service planning with other agencies and providers involved with the child by arranging, as needed, medical, remedial, and dental services.
- Educated the youth and developed a supportive relationship that promotes the service plan; and collaborated closely with the family assessment and planning teams and other involved parties in preparation of all case plans.
Program Assistant
On The Road Collaborative
08.2018 - 12.2020
- Enrolled students in the program, connected with families of many different ethnic backgrounds.
- Participated in weekly meetings with supervisors to check in on progress throughout the school year.
- Collected report cards and met with students to discuss their academic progress.
- Monitored classrooms periodically to ensure a safe and non-distracting environment.
- Answered and made calls to inform parents of upcoming events and performed various administrative duties.
Intern
Shenandoah Valley Migrant Education Program
05.2022
- Worked with children between the ages of 3 and 22 years old and their family who moved within a 3 year period to look for work in agriculture or raw food processing, primarily Spanish speaking
- Assisted with recruitment and intake assessments to determine family eligibility and determine the families' needs
- Collaborated on a team to provide services to clients and connect them to resources in the community
- Translated oral and written documents for Spanish-speaking families
- Participated in outreach and organizing events related to education for students and/or their families
- Trained volunteers who tutored the migrant children for the school year and monitored tutoring sessions periodically
- Worked one-on-one with a student obtaining their GED and planned educational activities to help them with their English fluency
Intern
Commonwealth Center for Children and Adolescents
07.2019
- Shadowed a Licensed Substance Abuse Treatment Practitioner
- Assisted client “small groups” for clients with mental health/intellectual disability in rural VA
- Developed a broad understanding of social policies, advocacy efforts, individual needs and the multitude of issues facing this population
- Became familiar with insurance benefits and other financial resources available for this population
- Observed clients' intake interviews, daily reviews, and client-service plans
Intern
Beyond The Blue, Blue Ridge Community College
12.2018
- Connected low-income students with resources available to them at the college which: food waivers, gas vouchers, handing out hygiene products, and vouchers for textbooks
- Conducted interviews to examine all possible needs of students looking for assistance
- Updated database of resources daily to ensure all the information was up to date
- Sent emails and connected with my supervisor and other administrators as needed for any follow-up questions regarding interviews and questions clients had
- Reached out to clients about their eligibility for assistance
Education
Bachelor's degree - Social Work
James Madison University
Harrisonburg, VA05.2022
Associate's degree - Human Services
Blue Ridge Community and Technical College
Weyers Cave, VA05.2019
Skills
- Case Management
- Experience with Children and Adults
- Teamwork and collaboration
- Data management
- Problem-solving
- Report writing
- Multitasking and organization
- Administrative tasks
- Interpersonal and social skills
- Strategic planning and analysis
- Microsoft Office, Excel, Word, and PowerPoint
- Adaptability and flexibility
- Dependable and reliable
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Resource Coordinator
The United Way of Harrisonburg & Rockingham County
10.2024 - 02.2025
HIV/AIDS Case Manager
Healthy Community Health Centers
08.2023 - 04.2024
Case Manager
Impact Living Services
06.2022 - 07.2023
Intern
Shenandoah Valley Migrant Education Program
05.2022
Intern
Commonwealth Center for Children and Adolescents
07.2019
Intern
Beyond The Blue, Blue Ridge Community College
12.2018
Program Assistant
On The Road Collaborative
08.2018 - 12.2020
Associate's degree - Human Services
Blue Ridge Community and Technical College
Bachelor's degree - Social Work
James Madison University
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