• Implements and communicates the strategic direction of the organization’s operations team.
• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Collaborates with the clinical teams to carry out the organization’s goals and objectives.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Presents periodic performance reports and metrics to the President/Chief Operating
• Recruits, interviews, hires, and trains management-level operations staff.
• Oversees the daily workflow of the operations team.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.