Nisha Howard
Brooklyn
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Department Of Education
02.2024 - Current
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Implemented individualized education plans to enhance learning outcomes for students with diverse needs.
- Facilitated communication between educators, parents, and support staff to ensure cohesive educational experiences.
- Monitored student progress and behavior, providing feedback to educators to inform instructional strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Teacher assistant
Roots And Wings Kids
10.2023 - 10.2024
- Developed and implemented age-appropriate lesson plans for preschool students.
- Assisted teacher with classroom management and behavior interventions.
- Maintained accurate student records and progress reports.
- Participated in parent-teacher conferences to discuss student performance.
Head Cashier
Food Bazaar
04.2022 - 08.2023
- Main duties include addressing employee and customer complaints or requests, ensuring all registers have the correct amount of cash at all times and resolving price checks for customers.
- Greeted customers and assisted with purchases. Performed daily duties such as floor recovery, executing excellent customer service.
- Managing orders and vendor relationships, administrative record keeping, maintaining employee schedules, and tracking inventory.
Call Center Representative
Maximus
11.2020 - 06.2022
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Maintain records of contacts, accounts, and orders.
- Utilized electronic health records software to document patient information accurately and efficiently. Verifying patients insurance
- Performed administrative tasks such as scheduling appointments and maintaining patient records.
Education
Certificate - undefined
Saint Pauls School of Nursing
Staten IslandDiploma - undefined
Fort Hamilton High School
Brooklyn, NY01.2015
Skills
- Microsoft
- Excel
- CRM
- ECON
- OUTLOOK
- Decision Making
- Interpersonal communication
- Customer service
- Problem solving
Timeline
Paraprofessional
Department Of Education
02.2024 - Current
Teacher assistant
Roots And Wings Kids
10.2023 - 10.2024
Head Cashier
Food Bazaar
04.2022 - 08.2023
Call Center Representative
Maximus
11.2020 - 06.2022
Certificate - undefined
Saint Pauls School of Nursing
Diploma - undefined
Fort Hamilton High School