Nisha neupane
Fort Worth
Summary
Dynamic Assistant Manager at Hanabi Hibachi And Sushi with a proven track record in inventory management and customer satisfaction. Skilled in report writing and team leadership, I successfully developed operational strategies that enhanced efficiency and drove sales growth. Passionate about fostering a collaborative environment and delivering exceptional service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hanabi Hibachi And Sushi
Fort Worth
08.2022 - 05.2024
- Conducted regular performance reviews for employees to identify areas of improvement.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Monitored employee attendance records, timekeeping, and payroll information.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
Student Ambassador
Skyline College
San Francisco
11.2017 - 06.2019
- Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
- Developed marketing materials related to student recruitment initiatives including brochures, pamphlets, flyers.
- Managed registration process for new students during orientation sessions.
- Assisted in coordinating events such as commencement ceremonies, athletic competitions.
Education
Bachelor of Arts - Political Science And Government
American Public University
Charleston, WVSkills
- Public speaking
- Event planning
- Customer service
- Conflict resolution
- Report writing
- Team leadership
- Problem-solving
- Multitasking and organization
- Customer relations
- Team motivation
- Scheduling and planning
- Employee supervision
- Verbal and written communication
- Reporting and documenting
- Staff management
- Workload management
- Customer relationship management (CRM)
- Sales growth
- Employee scheduling
- Customer rapport
- Time management
Certification
- entrepreneurship essential from HBSonline
Timeline
Assistant Manager
Hanabi Hibachi And Sushi
08.2022 - 05.2024
Student Ambassador
Skyline College
11.2017 - 06.2019
Bachelor of Arts - Political Science And Government
American Public University
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