Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Nisha Singh

Port St. Lucie,Florida

Summary

Dynamic General Manager with a robust track record in optimizing production processes and reducing downtime. Expertise in managing multiple high-stakes projects while maintaining exceptional customer service standards. Strong organizational, written, and verbal communication skills enhance strategic planning and effective leadership. Aiming for a remote role that supports professional development within an innovative organization.

Overview

28
28
years of professional experience

Work History

GENERAL MANAGER

AJ Beauty Supply
PORT SAINT LUCIE, FL
06.2008 - Current
  • Responsible for purchasing inventory, customer service, retail management, marketing, human resources, inventory projections and analysis, and supply chain logistics.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Oversaw product development initiatives from concept through completion stages.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Created schedules and monitored payroll to remain within budget.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

OPERATIONS MANAGER

Wireless Communication Services
07.1997 - 01.2008
  • Staff of over 400 employees and 35 locations
  • Part of the administrative team that scaled one business to 35 locations
  • Responsible for Inventory Logistics, Collection's Analysis, Assisting Buyers, Account Reconciliation, Commission Tracking and Payments, Analysis of Accounts Receivables, Human Resources and Scheduling

Education

BUSINESS ADMINISTRATION & MEDICAL BILLING - Accounting and Business Management, Medical Coding, Billing and Analysis

American Business School
01.1993

REGENTS DIPLOMA - Accounting, Business Management and Computers in a Business Environment

Jamaica High School
01.1993

Skills

  • Excellent Organizational skills
  • Strong Interpersonal Skills
  • Customer Support Expertise
  • Vendor relationships
  • Effective Written Communication
  • Effective Verbal Communication
  • Independent Problem Solver
  • Adaptable to High-Pressure Environments
  • Ability to meet goals
  • Strong Detail Orientation
  • Collaborative Team Member
  • Skilled in Managing Multiple Tasks
  • Management Skills
  • Proficient in Microsoft Office Suite
  • Point Of Sale Operations
  • Retail Operations Management
  • Customer Service Excellence
  • Operations management
  • Budgeting and cost control
  • Inventory Control

Timeline

GENERAL MANAGER

AJ Beauty Supply
06.2008 - Current

OPERATIONS MANAGER

Wireless Communication Services
07.1997 - 01.2008

BUSINESS ADMINISTRATION & MEDICAL BILLING - Accounting and Business Management, Medical Coding, Billing and Analysis

American Business School

REGENTS DIPLOMA - Accounting, Business Management and Computers in a Business Environment

Jamaica High School

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Nisha Singh