Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Nishal Gurung

Rochester,NY

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Area Manager

Amazon
New York, United States
09.2023 - Current
  • Extract and analyze daily performance data/metrics and make decisions to reach the daily goal
  • Develop performance goals and targets to achieve customer demand and ensure accuracy and quality
  • Communicate policies to the team and acted as the primary information source for the team; maintaining compliance, consistency, and taking corrective action when needed
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
  • Coach, manage, and develop a team of 50 - 100 associates
  • Identify and implement process improvement initiatives to increase efficiency and reduce costs in the area of responsibility
  • Collaborate with cross-functional teams to identify and implement innovative solutions for process improvement

Simone Center: Business Development

Rochester Institute of Technology
Rochester, United States
05.2021 - 08.2021
  • Collaborated with the marketing team to create promotional materials for the MVP launch
  • Identified and analyzed emerging market trends to identify potential business opportunities and help develop strategies to capture market share
  • Conducted market analysis and competitor research to identify new market opportunities and develop strategies to gain a competitive edge
  • Conducted surveys, collected and analyzed the data from potential customers to determine the feasibility of the application
  • We developed a business model that justifies the result of the market research
  • Interpreted patterns within the data as well as created interactive dashboards using the data visualization tool Tableau
  • Monitored and evaluated industry trends and customer requirements, and met with stakeholders weekly to discuss the strategy
  • Identified and researched potential clients as well as competitors for the business

Program Coordinator

UNHCR, the UN Refugee Agency
, Nepal
09.2013 - 08.2015
  • Maintained accurate and up-to-date records of program activities, including attendance, participant feedback, and program outcomes
  • Supervised and trained program staff to ensure successful program implementation
  • Developed and implemented a comprehensive program evaluation framework to measure the impact and effectiveness of program initiatives
  • Responsible for data collection and data entry; completed all the required paperwork and submitted monthly reports
  • Planned, established, and communicated project deliverables to meet deadlines and maintain project schedules
  • Coordinated with local government agencies and community leaders to ensure smooth implementation of programs and activities
  • Conducted needs assessments and evaluated program effectiveness to identify areas for improvement and made recommendations to management
  • Collaborated with the program team to identify and secure funding opportunities for program initiatives

Education

Master of Science - MS - Technology Innovation Management & Entrepreneurship

Rochester Institute of Technology - Saunders College of Business
08.2022

Bachelor's degree - Management Information Systems, General

Rochester Institute of Technology - Saunders College of Business
01.2021

Bachelor's degree - Business, Management, Marketing, and Related Support Services

CMR Group of Institutions
04.2013

Skills

  • People Management
  • Data Visualization
  • Tableau
  • Operations Management
  • Business Development
  • Performance Management
  • Database Management
  • MS Excel
  • SQL and Databases
  • Information Gathering
  • Business process improvement
  • Pivot tables

Certification

  • Fundamentals of Visualization with Tableau
  • Introduction to Data Analysis with Excel
  • Getting started with Power BI Desktop

Languages

  • English, Full Professional
  • Nepali, Native or Bilingual

Timeline

Area Manager

Amazon
09.2023 - Current

Simone Center: Business Development

Rochester Institute of Technology
05.2021 - 08.2021

Program Coordinator

UNHCR, the UN Refugee Agency
09.2013 - 08.2015

Master of Science - MS - Technology Innovation Management & Entrepreneurship

Rochester Institute of Technology - Saunders College of Business

Bachelor's degree - Management Information Systems, General

Rochester Institute of Technology - Saunders College of Business

Bachelor's degree - Business, Management, Marketing, and Related Support Services

CMR Group of Institutions

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Nishal Gurung