Hi, I’m
NISHANA SEENATH
Doha
Summary
Motivated and detail-oriented professional with a strong background in billing, customer service, and marketing. Excellent public speaking, communication, and computer application skills. Seeking a challenging role to contribute to organizational growth and enhance personal skill set. Committed to delivering exceptional results and making a positive impact within the company.
Overview
9
years of professional experience
Work History
NCS TATA SERVICE
Customer Service
01.2022 - 01.2024
Job overview
- Arrange and Manage service slots for the customers.
- Provided excellent customer service and supported daily operational tasks.
Family SuperMart
Billing Associate
01.2020 - 01.2022
Job overview
- Managed billing operations with accuracy and efficiency.
- Provided excellent customer service and supported daily operational tasks.
Eben Telecom Pvt Ltd
Customer Care Executive
01.2015 - 06.2015
Job overview
- Handled customer inquiries and provided support for service issues.
- Maintained high levels of customer satisfaction through effective communication.
Education
Bharathiar University
Bachelor of Commerce (B.Com) from Computer Applications
01.2019
Kerala State Syllabus
Higher Secondary Education (VHSE MLT) from Medical Laboratory Technician
01.2015
Kerala State Syllabus
Secondary School Leaving Certificate (SSLC)
01.2013
Skills
- Experience with Tally ERP software
- Skill development program
- Strategic marketing
- Confident speaking abilities
- Clear verbal and written communication
- Proficient in computer applications
- Friendly customer service
- Call center customer service
- Customer identification
Languages
English
Hindi
Malayalam
Tamil
Resident Status
Family RP
Timeline
Customer Service
NCS TATA SERVICE
01.2022 - 01.2024
Billing Associate
Family SuperMart
01.2020 - 01.2022
Customer Care Executive
Eben Telecom Pvt Ltd
01.2015 - 06.2015
Kerala State Syllabus
Higher Secondary Education (VHSE MLT) from Medical Laboratory Technician
Bharathiar University
Bachelor of Commerce (B.Com) from Computer Applications
Kerala State Syllabus
Secondary School Leaving Certificate (SSLC)
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