Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

NISHANTHI ELANGOVAN

Monroe,NJ
It is never too late to be what you might have been.
George Eliot
NISHANTHI ELANGOVAN

Summary

NISHANTHI ELANGOVAN – PROJECT MANAGER PMP

Dedicated Project Manager takes hands-on approach to running problematic information technology projects. Resourceful, tech-savvy approach honed over 10+ years of experience overseeing technical and planning aspects of tech deployments, installation, maintenance and troubleshooting. Particular focus on juggling cost-benefit analysis and technical requirements. Conducts formal project reviews and assessments to meet strict organizational and regulatory expectations. Lends experienced knack for delivery of complex enterprise-wide process improvements and system modernization for both Federal and Commercial projects in Health Care, Finance, Department of Defense, Department of health, Medicaid and Medicare Domain etc. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations. Experience in managing dependencies between system and work streams. Proficiencies in various modules and accelerators of Enterprise Portfolio Management. Developed and implemented “best practices” process standards, and procedures for organization internal audits. Strong experience in Medicaid Management Information System. Proven expertise in leading various cloud migration efforts. Skilled in working with cross-functional business units supporting the company's leadership vision through execution. Successful at motivating teams to meet demanding timelines.

Overview

14
years of professional experience
1
Certification

Work History

DGN Technologies, Apple Inc

Retail Project Manager
02.2021 - 01.2023

Job overview

  • Handled all retail devices intake request
  • Create and manage tasks in Wrike
  • Established operations meetings and sprint kick offs
  • Manage project deliverables and timelines
  • Create project plans and project templates
  • Manage multiple projects within operations division
  • Manage individual time-bound projects, as well as managing intake and coordination of operational requests
  • Plan projects task and timelines in Wrike
  • Develop PMO standards and stream line processes
  • Communicate effectively with stake holders on project progress
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Monitor progress and make adjustments as needed
  • Measure project performance to identify areas for improvement
  • Leads effort to resolve project conflicts and establish appropriate resolution paths
  • Manage dependencies between multiple projects
  • Mentor individuals in best practices for planning and execution
  • Develop strong partnerships with technology and business leaders.

DSFederal, Inc, National Institute of Health

Project Manager
02.2018 - 11.2021

Job overview

  • Responsible for day-to-day leadership of matrixes project resources to ensure productivity and efficient use of resources
  • Establishing collaborative partnerships and involved in initiating and monitoring IT development efforts in support of challenging IT projects
  • Designed and implemented functions to address strategic planning, quality and improvement, transformation and governance needs
  • Responsible for project management practices through benefits realization review ,Earned Value Management(EVM) and project close out/handover
  • Work closely with customers and colleagues to schedule and facilitate requirements gathering sessions; responsible to understand, capture, and structure requirements
  • Experience porting applications into cloud
  • Maintain solid communication across teams and throughout organization to provide updates on status of varying engineering efforts
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Experience with cloud platforms MS Azure
  • Experience in managing integration and risk management activities
  • Experience in creating project Corrective Action Plans (CAP) for projects at risk
  • Advanced knowledge of software development lifecycle
  • Draft business processes and documentation to support user training, functional testing, and other activities required to facilitate implementation of software
  • Maintain relevant metrics (quality, delivery rate, etc) to identify areas of opportunity and works with team to continuously improve
  • Participate in monthly PSR and Quarterly IPR
  • Assist with other In - house PMO activities
  • Responsible for developing, managing, and enhancing technical infrastructure of Drupal-based websites
  • Lead Drupal 7 Web Development Projects, provide technical leadership and best practices mentoring to Drupal development team, and ensure collaborative engagement between development team and other cross functional teams
  • Analyze, configure and improve performance, scalability, and stability of Drupal 7 websites
  • Help derive process improvement in Drupal Development life cycle
  • Develop custom Drupal modules and extend existing contributed modules to meet client’s business needs and project requirements
  • Oversee development of support systems, encompassing management reporting on projects and collaboration among multiple department interfaces
  • Work closely with internal project team members and interact with key project stakeholders to gather requirements, design, develop, configure, test, deploy and support Drupal 7 and 9 websites
  • Lead efforts of Drupal migration from 7 to 9
  • Work independently and with team, producing creative, reliable solutions
  • Review Software development processes documents and procedures
  • Maintain Project timelines and continues project monitoring
  • Actively participate in responding to RFI’s for internal BD team
  • Client: Center of Medicaid and Medical Services
  • Responsible for supporting the CMS & FDA Enterprise portfolio Management
  • Managed annual project budget of 2M+
  • Work with project through design, development, testing and implementation Phase
  • Project planning and scheduling
  • Provide regular status updates to appropriate stake holders and steering committee
  • Develop compressive monitoring of risk, issues, dependency, contingency plan, and available resource to remove any road blogs resulting in 99% of milestones achieved on time
  • Organize scrum calls and produce status reports for PSR meetings
  • Involved in quarterly IPR meetings
  • Facilitating Change Management process during project deviation
  • Manage project scope and manage project changes through change management process
  • Provides performance review input and development recommendations for team members
  • Generate metrics and provide regular briefings and dashboards to senior management on performance of ongoing infrastructure projects
  • Work with customers and technical resources to develop project plans, detailing work break down structures and identify critical path
  • Develop monthly project and financial status report
  • Approve monthly invoices and create spend plans in Red-mine
  • Coordinate with development teams during various SDLC stages
  • Participate in testing efforts (Unit, System, and Performance)
  • Strong organizational and analytical skills
  • Create and maintain project budgets, schedules, status reports and all required project artifacts for lifecycle of project
  • Measure and monitor progress to ensure application releases are delivered on time and within budget, and meet or exceed expectations
  • Coordinate release content and effort based on service request backlog, pending service requests, third party applications, or environment updates
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Proactively identifies impediments and appropriately resolves risks and issues using network of peers and formal channels (including escalation if required)
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Coordinate with cross-functional teams to produce and deliver deployment documents to customers
  • Negotiate, deployment plan, and manage all release activities
  • Maintain release schedule for all core services and ensure alignment across key partners and vendors
  • Continually work toward making improvements in release process
  • Lead and coordinate go-live activities including execution of deployment plans and checklists
  • Participate in change control meetings to discuss release scope and/or roadblocks
  • Maintain release repository and manage key information such as build and release procedures, dependencies, and notification lists
  • Work with engineers to understand impacts of branches and code merges

NLB Services, Apple Inc

Communications and Training Co-Ordinator
08.2020 - 12.2020

Job overview

  • Responsible for Clarity roll out training and communication
  • Prepared training materials and reference guides for FY 2021 product training
  • Participated in QA efforts for new implementation
  • Prepared test scripts and user manuals
  • Develop communication plans and update apple website.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Identified issues, analyzed information and provided solutions to problems

ATT Wireless

Project Manager
10.2015 - 04.2017

Job overview

  • Implemented Software Life Cycle Process with in Clarity – Portfolio Management
  • Delivering architecture that supports most efficient and secure IT environment meeting business needs
  • Ensuring that IT delivers competitive business advantage to organization
  • Track and monitor financial performance of program
  • Report financials for actual to budgeted comparison for labor hours and dollars, operating costs and capital costs
  • Secure funding approvals for changes in scope
  • Monitor program risks through on-going process of identifying, assessing, tracking, developing and executing risk mitigation strategies
  • Aligning IT strategy and planning with enterprise’s business goals
  • Developing past, present and future state architecture documentation for Enterprise portfolio management Library
  • Develop project schedule to reflect situational engagement
  • Risk Management of information and IT assets through appropriate standards and security policies
  • Provided technical and function support for ATT capital planning team
  • Handled defects and new requirements
  • Develop, execute and manage large, more complex project(s) within defined scope
  • Manage variety of interrelated project activities and lead all aspects of project life-cycle, working with project sponsors/key stakeholders, team members, and management to oversee all phases of project completion
  • Responsible for monitoring, controlling, and communicating project progress by actively managing cost, schedule, scope, resources, quality, and risks
  • Build and manage project's work breakdown structure, milestones, risks, issues, and deliverables within constraints of human and financial resources and changing priorities to ensure successful completion of project
  • Excelled in guiding work of technical teams
  • Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones
  • Coordinated with various developers, project managers and analyst to prepare designs for new applications and documents all processes to ensure effective evaluation of all application
  • Designed and implemented various structures for all physical objects and recommend changes on application through efficient statistical structures
  • Responsible to translate business requirements into systems qualities and repeatable design strategies and patterns, such as adaptability, scalability, availability, and reusability to achieve bottom line and business objectives
  • Created processes using gel script and XOG techniques
  • Created portlets for Health checks using NSQL queries
  • Created Portfolio Health Assessment for AT&T
  • Involved in design, development and testing of code for every release
  • Communicate effectively and ability to thrive in a fast-paced environment where multi-tasking and prioritizing is necessary
  • Designed and created packages, procedures, views, indexes and all relevant database objects

IGate Technologies, Aristocrat Technologies

Technical Specialist
12.2013 - 04.2015

Job overview

  • Supported PMO team in managing & maintaining Program/Project
  • Implemented Clarity R12 with Business Objects Enterprise XI 3.1 in a clustered environment
  • Performed Upgrade assessment and implementation
  • Reporting strategy and customization
  • Configured Portlet and portlet page
  • Designed and Implemented Custom objects
  • Integration/XML open gateway
  • OBS/Group/Security analysis and creation
  • Created process design &implementation
  • Worked on template analysis and creation
  • External system synchronization
  • Performed installation, configuration & upgrade
  • Documented benefits and transition process to use standard clarity structures and reports
  • Enhanced clarity performance through configuration analysis and fine tuning
  • Provided Niku clarity system administration and user training
  • Created Technical Documentation related with Upgrade i.e
  • Assessment, Test Cases Project Planning and Project Management
  • Involved in Unit Testing, Implementation & Delivery.

BDI Systems Inc, Hospira INC

Clarity Consultant/PMO Support Coordinator
12.2012 - 11.2013

Job overview

  • Provided Clarity Support & Training and seamless data conversion
  • Manager in charge of continuous development and oversight of core PMO process that includes New
  • Product Development stage-gate process, Change Request/Management, Risk Management, Project Management planning and Release Management
  • Involved in Project data maintenance support and Resource data maintenance support
  • Manage creation and change management of overall portfolio with focus on benefits
  • Ensure efficient and effective execution of portfolio leveraging ITS standard tools/processes
  • Govern key programs across organization
  • Ensure Process and Tools are in alignment
  • Ensure initiation and closure of programs/projects are properly executed and reflected in project management and time reporting tools
  • Help with Playbook Improvement –Aligning materials to Platform needs, source good examples, collect feedback
  • Review KPIs, spot trends in fiscal performance and advise PMs and PSI executives accordingly
  • Created Process Documentation – Recurring PM needs
  • Set-up and use of PM tools (Clarity Continued customer support – 1st point of contact for GPM queries
  • PM on-boarding & training
  • Experienced in creating Project Charter, schedule project timeline and project budget
  • Experience in creating risk management plan and risk mitigation
  • Platform – PMO Liaison: Standardize and introduce economies of repetition in project execution
  • Governance support – PSR process, HPRC, Venture Team
  • Continuous improvement for PMO products/services
  • Continued 1st point of contact for PMO support and on-boarding
  • Assisted PMs in management of key programs (focusing on facilitation, tracking and reporting)
  • Supported PMs of large-scale programs in execution of PM activities
  • Source for Process documentation and metrics and Provide advisory services
  • Assisted employees in use and application of Project and portfolio Management
  • Worked with project/program managers to ensure that PPM tool is properly configured for maximum utilization
  • Created Technical Design Documents and test scripts
  • Responsible for all system related materials, requirements documentation, workflows, user templates or other modifications related to enhancements
  • Provided regular updates on project status, at task level, when necessary, to ensure that visibility is available to project leads, management staff, and other impacted groups
  • Worked with Project Team to support overall software application as well as business processes supported by tool
  • Worked closely with application development support teams on end user issues to provide timely resolution and manage documentation of issue resolution
  • Worked closely with IT stakeholders on requirements gathering and documentation, coordinating implementation of approved requirements, and preparing for user acceptance testing for each approved requirement.

Informatic, Tracfone Wireless

Clarity Consultant/Business Analyst
10.2010 - 07.2011

Job overview

  • Provided Enterprise portfolio Support & Training and seamless data conversion
  • Created functional designs for implementing ERP modules project Management, Demand Management, Portfolio Management, Resource Management, Process Management and Service Management
  • Created objects, object views, lookups, processes, and portlets to implement changes defined in functional design
  • Developed executive dashboards to display Project information
  • Dashboards show Project releases, lifecycle, release by area and release by request type
  • Fine tuned portlet queries to show data within time limit defined as TracFone standard
  • As functional consultant, helped business users with questions related to usage of tool and questions around business processes and Consultant timesheet training
  • Designed and developed multiple processes using GEL Script
  • One such example is process created for sending external emails with attachment to vendors outside TracFone
  • Created process flows to send reminder emails for resource managers to approve timesheet and PO extensions for consultants
  • Worked on two upgrade projects 8.1.03 to 12.0.6 and 12.0.6 to 12.1.1
  • Lead efforts for upgrading tool to version 12
  • To ensure availability of Enterprise portfolio application, created procedures to monitor ERP system all time
  • Organized releases based on business priorities, estimates, and timelines set for release
  • And also coordinated efforts for QA, UAT testing
  • Expert in creating XOG files required to move configuration changes across ERP environments.

Marist College

Senior Technical Consultant
09.2008 - 06.2010

Job overview

  • Worked on ERP tools, Oracle, Actuate Reporting and performed software analysis, design, development, requirements gathering, analytical decision-making, and project management
  • Extensively worked on support and maintenance projects which involve fixing run time issues
  • Worked extensively with all levels of user groups for requirement gathering, JAD sessions, periodic user training and ad-hoc reporting
  • Provided first level support to business users & executives
  • Worked on Oracle analytical SQL, Procedures and Functions for very complex ad-hoc reporting requirements
  • Designed and implemented Project and Portfolio modules, sub-objects, processes, database triggers, reports and portlets,
  • Setup time slices, data marts and financial matrices
  • Used custom GEL scripts to automate Product Development and Management (PDM) process in
  • Clarity
  • Designed and implemented SQL/ NSQL real-time reports.

Education

MARIST COLLEGE
Poughkeepsie, NY

Master of Science from Management Information Systems
2010

Sathyabama University
Chennai, India

B.Tech from Information Technology
2007

Skills

  • Languages: SQL, pl/sql, Gel scripting, HTML,
  • OS: Linux, Windows, Mac OS
  • Databases:
  • Access, SQL, MySQL, ORACLE
  • Office: Word, PowerPoint, Excel
  • Tools: Redmine, Wrike, Rally, JIRA, Selenium, MSP, and RADAR
  • Project Planning
  • Team Bonding
  • Multi-Unit Operations Management
  • Budget Administration
  • Cost Containment
  • Agile Methodology
  • Business Process Re-Engineering
  • Project Estimation and Bidding
  • Systems Installation, Configuration and Upgrading
  • Budget Development and Adherence
  • Disaster Recovery Methodologies
  • Quality Assurance and Control
  • Client Relations
  • Change Control Processes
  • Project Scope Analysis
  • Project Deadlines
  • Information Technology Management

Certification

  • PMP - Project Management Professional
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Timeline

Retail Project Manager

DGN Technologies, Apple Inc
02.2021 - 01.2023

Communications and Training Co-Ordinator

NLB Services, Apple Inc
08.2020 - 12.2020

Project Manager

DSFederal, Inc, National Institute of Health
02.2018 - 11.2021

Project Manager

ATT Wireless
10.2015 - 04.2017

Technical Specialist

IGate Technologies, Aristocrat Technologies
12.2013 - 04.2015

Clarity Consultant/PMO Support Coordinator

BDI Systems Inc, Hospira INC
12.2012 - 11.2013

Clarity Consultant/Business Analyst

Informatic, Tracfone Wireless
10.2010 - 07.2011

Senior Technical Consultant

Marist College
09.2008 - 06.2010

MARIST COLLEGE

Master of Science from Management Information Systems

Sathyabama University

B.Tech from Information Technology

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NISHANTHI ELANGOVAN