Nishika Vanam
Queens,NY
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational
goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
12
12
years of professional experience
Work History
Team Leader
Paris Baguette
Queens, NY
09.2016 - Current
- Build strong relationships with customers through positive attitude and attentive response
- Mentored and guided employees to foster proper completion of assigned duties
- Cross trained and provided back up support for the back of house staff
- Documented counts, counted inventory, organized delivery for proper ordering to avoid high COGS
- Worked at multiple locations in the Queens area each location making a revenue 2.5-4M
- Assisted to open new locations while training staff and new management teams
- Maintained a scheduling system, and assistant in payroll to avoid high labor
- Adhered to rigorous standards for customer service, merchandising and operational safety
- Adhered to safety regulations for proper health and quality sanitation checks
- Received qualifying food handler’s license.
Assistant General Manager
Angelina Bakery
New York, NY
04.2021 - 12.2021
- Maintained a clean, organized store for daily opening and closing
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions
- Handled cash accurately and prepared deposits
- Motivated, trained and discipled employees to maximize performance
- Oversaw a newer location making a revenue of about 3-3.5M
- Packaged, wrapped and sent out frozen items to ensure quality for the consumer
- Retail
Heart to Heart
Nassau, NY
08.2012 - 08.2016
- Approached browsing customers to initiate conversations to determine buying preferences
- Coordinated restocking of sales floor with current merchandise and accurate signage
- Maintained customer satisfaction with quick and professional handling of product returns
- Dated products properly to maintain quality.
Timeline
Assistant General Manager
Angelina Bakery
04.2021 - 12.2021
Team Leader
Paris Baguette
09.2016 - Current
Heart to Heart
08.2012 - 08.2016
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