Nishikant Dhamane
Covington,WA
Summary
Experienced Principal Engineer with a proven track record of technical leadership in Software Development, Service Engineering, and Information Security. Demonstrated expertise in Solutions architecture, Service Design, Risk Analysis & Management. Proficient in managing critical services and platforms utilizing the latest Data platform strategy, Including Microsoft Azure Technologies, Cloud computing, Big data technologies , Data warehousing , Data modeling , Data security , Compliance , Python, Spark, SQL, Data bricks, Data Factory, SQL Synapse , Kusto , Power BI and Strong data engineering skills with Azure cloud platform . Currently serving as Principal Engineer, driving a highly reliable environment, optimizing efficiencies, ensuring business continuity, reducing fixed costs, and enhancing performance.
Overview
16
16
years of professional experience
Work History
Principal, Site Reliability Engineering
Providence Health & Services
03.2022 - Current
- Managed global team of talented SRE and DevOps engineers, focusing on maintaining balance between agility and stability while continuously striving to eliminate system complexity. Architected and designed comprehensive cybersecurity enterprise solutions, ensuring effective execution of all architectural tasks within high-stakes projects.
- Implemented multiple Azure cloud solutions across IaaS, SaaS, and PaaS paradigms. Led the migration of several products to Azure, significantly reducing the overall infrastructure footprint and total cost of ownership.
- Played a critical role in understanding clients' strategic and programmatic needs, proposing effective solutions, and consistently delivering high-level customer service. Regularly interfaced with Project Control, Customer Success, Technical Account Managers, PMO Manager, Strategy, Transition, and Operations teams to resolve architectural and design issues, streamline processes, and enhance productivity.
- Collaborated with cross-functional teams across product, development, application, and infrastructure domains to develop strategies for piloting changes, deploying new releases seamlessly, and rolling back problematic features when necessary. Conducted full-stack evaluations before and after production releases to prevent, identify, and resolve issues impacting service availability.
- Drove proactive changes to key assets with minimal impact on service delivery, promoting a disciplined and qualitative approach to support core enterprise change processes. Successfully reduced unscheduled service outages from an average of one hour per month to less than one hour per year.
- Fostered a culture of collaboration and continuous improvement between development and operations teams through effective communication strategies and robust project lifecycle management.
- Established a culture of continuous improvement within the team by encouraging feedback loops and iterative development processes
- Enhanced system reliability by implementing monitoring tools and automation techniques
- Evaluated new technologies and tools to enhance overall system performance, stability, and security
- Contributed to the ongoing refinement of internal processes and procedures within the site reliability engineering discipline through regular reviews, updates, and knowledge sharing activities
- Optimized infrastructure performance by conducting thorough analyses of system metrics and data
- Managed capacity planning efforts to ensure optimal resource allocation based on current demand projections and future growth expectations
Senior Site Reliability Engineer
Microsoft
01.2017 - 03.2022
- Designed and implemented a compliant data platform based on Azure, Databricks, SQL Synapse, Data factory, Cosmos DB, SQL, and Kusto that meets GDPR, privacy, and compliance requirements.
- Defined data strategies and processes needed to achieve operational and engineering excellence in all areas, including project management, services, and system reliability. Fostered cross-functional partnerships and collaboration with Data Scientists, Product Managers, and Software Engineers to gain a deep understanding of data needs and deliver on those needs.
- Designed, built, and launched new data models and pipelines in production and drove data quality across the product vertical and related business areas.
- Delivered high-impact dashboards and decision-making data visualizations with Power BI Reports, proactively driving the vision for BI and data warehousing across a product vertical. Led the end-to-end development and deployment of a real-time analytics platform, enabling stakeholders to make data-driven decisions in real-time and increasing operational efficiency.
- Led the end-to-end development and deployment of a real-time analytics platform, enabling stakeholders to make data-driven decisions in real-time and increasing operational efficiency by 25%.
- Collaborated with cross-functional teams to identify and resolve critical technical issues, ensuring on-time project delivery and customer satisfaction.
- Conducted thorough research and analysis to evaluate emerging technologies, resulting in the successful integration of a cutting-edge solution, leading to a 15% increase in productivity.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency
Lead Engineering Manager
Techno Minds
06.2015 - 12.2016
- Supported and provided technical support, product migration, build & deployment support.
- Conducted continuous process improvement with regular communication with onsite lead.
- Delivered and implemented the project as per scheduled milestones, in close coordination with the onsite project manager.
Conducted risk & impact analysis and contingency plan at Project / program level. - Launched new product lines by leading development teams through comprehensive product life cycle phases.
- Mentored junior engineers in best practices, nurturing their professional growth and expertise in Lean Engineering Management strategies.
- Conducted value stream mapping exercises, identifying opportunities for process improvements
Lead Systems Engineer
Tech Mahindra
01.2008 - 06.2015
- Oversaw all product management aspects of division’s strategic online delivery API platform and managed day-to-day operations by closely working with several cross-functional teams. Maintained and prioritized platform’s product backlog, aligning with the roadmap to meet business goals.
- Manage 10-15 Application Support Engineers in troubleshooting routine product issues (Incident Tracking and Resolution)
- Mentor, grow staff and improve overall team efficiency
- Demonstrate a hands-on approach to leadership and fill in gaps that exist during critical customer outages and situations
- Develop, collect, maintain and distribute key technology metrics both in real time and historical on the revenue generating products
- Develop and maintain a metrics dashboard which is primarily responsible for communicating real time product availability status and historical key performance indicators to technology and segment management
- Recommend new technology products (hardware, software, disaster recovery) that can be leveraged as part of the software development lifecycle
- Develop, facilitate and maintain best of breed product support tools including run books, monitoring, and knowledge bases to aid in the product support process
Education
Bachelor of Computer Science - Computer Engineering Technology
RTM Nagpur University
Wardha , Maharashtra05.2007
Skills
CI&CD Tools: Azure DevOps
Programming/Scripting Languages:, Python, SQL , SCALA
Infrastructure as Code Automations: Biceps, Terraforms
Cloud Computing: Microsoft Azure
Core Skills:
- Site Reliability Engineering
- DevOps Engineering
- Data Engineering
- IT Strategy , Planning and Operations
- Service Delivery Management
- Technical Program Management
- Infrastructure Automation
- Incident Management
- Security best practices
Timeline
Principal, Site Reliability Engineering
Providence Health & Services
03.2022 - Current
Senior Site Reliability Engineer
Microsoft
01.2017 - 03.2022
Lead Engineering Manager
Techno Minds
06.2015 - 12.2016
Lead Systems Engineer
Tech Mahindra
01.2008 - 06.2015
Bachelor of Computer Science - Computer Engineering Technology
RTM Nagpur University
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