NISHIL SHAH
Summary
Excellent communicator with several years of experience as a Customer Service Representative in highly volume call centers. Accomplished customer service leader capable of creating leads, associating with customers, and completing sales. Providing great customer support. Bringing a combination of more than seven years of related experience with a motive to continue improvement. Innovative advertising strategies to provide expertise in effective customer engagement and sales numbers.
Overview
7
7
years of professional experience
Work History
Front End Associate
Walmart Supercenter
02.2023 - Current
- Provide excellent customer service by assisting shoppers with inquiries, locating products, and addressing concerns.
- Operate cash registers accurately and process transactions swiftly.
- Enhanced user experience by designing and implementing visually appealing front-end interfaces.
- Stay informed about product locations, promotions, and features to assist customers effectively.
Warrior Take Care and Basic Needs Administrative
CSU, STANISLAUS
02.2022 - 12.2022
- Educated members on disease processes, encouraging members to make healthy lifestyle changes.
- Executed Welcoming the University's 10,000+ students and Staff population onto campus and promoting Covid-19 safety guidelines.
- Served an average of 300+ people daily by reviewing their daily symptom survey to ensure safety.
- Developed insights into marketing campaigns in order to evaluate how well they performed in relation to their objectives.
Bank Teller
Bank of The West
09.2021 - 12.2021
- Completed highly accurate, high-volume money counts using both manual and machine-driven methods.
- Reconciled the cash drawer and corrected any inconsistencies.
- Maintained strict financial controls by keeping funds secure and transferring funds accurately.
- Promoted products or services to each customer to consistently meet sales targets.
- Assisted customers with opening or closing accounts, filling out loan applications, and enrolling in new services.
Independent Retailer
Mobile Accessories (Flea Market)
06.2017 - 03.2020
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays.
- Worked with vendors and customers to optimize delivery schedules, promote satisfaction from day one.
- Negotiated prices and set up contracts to finalize agreements.
Education
Bachelor of Science - Business Administration and Marketing
CSU, STANISLAUS
Turlock, CA05.2023
Skills
- Cash handling and management
- POS systems knowledge
- Merchandising and display assembly
- Microsoft Word, Excel, PowerPoint, and Skype
- Building a Strong connection and Network with inside or outside the area
- Adaptability to learn new things and accept challenges
- Inventory Monitoring
- Adobe Creative Suite
Timeline
Front End Associate
Walmart Supercenter
02.2023 - Current
Warrior Take Care and Basic Needs Administrative
CSU, STANISLAUS
02.2022 - 12.2022
Bank Teller
Bank of The West
09.2021 - 12.2021
Independent Retailer
Mobile Accessories (Flea Market)
06.2017 - 03.2020
Bachelor of Science - Business Administration and Marketing
CSU, STANISLAUS
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