Nishitha Malreddy
Cleveland
Summary
Dynamic Operations Associate at VIVIFI FINANCE PVT LTD., skilled in SQL and project management, enhanced operational efficiency and compliance. Proven ability to streamline workflows and improve client support, leveraging strong analytical skills and teamwork to drive results. Experienced in manual testing, ensuring seamless app functionality and user satisfaction.
Overview
4
4
years of professional experience
Work History
Student worker-Aramark (Part-time)
Cleveland State University, Ohio
01.2024 - 05.2025
- Served customers in a busy dining hall with efficiency and friendliness.
- Helped with meal preparation, quantity control, and serving.
- Strict hygienic and sanitary requirements in spaces used for food service.
- Worked together as a team to increase productivity and service quality.
Operations Associate MIS (Full-Time)
VIVIFI FINANCE PVT LTD.
08.2021 - 07.2023
- As an Operations Associate, I executed activities and upheld policies using SQL Server to ensure smooth workflow across departments, playing a crucial role in managing daily administrative operations.
- The individual performed various tasks such as transaction processing, data management, client support, operational efficiency, compliance with financial regulations, reporting and analysis, process improvement, documentation and record-keeping, and training and development. They ensured accurate processing of daily financial transactions, maintained data systems, and provided efficient client support. They also collaborated with cross-functional teams to streamline workflows and mitigate risks. They also maintained meticulous records of transactions and client interactions, ensuring compliance with audit and regulatory standards.
- To analyze, track, and validate financial transactions, I used Excel features like Pivot Tables and VLOOKUP.
- Merged this operational knowledge with my hands-on experience in manual testing for a food delivery app, confirming order placement, delivery tracking, and location correctness. Enhancing app functionality and organizational efficiency, I oversaw and supervised testing activities, worked with cross-functional teams, and made sure operational responsibilities lined up with testing efforts.
Manual Testing (Intern)
ADVIT SOFTWARE PVT LTD.
09.2021 - 06.2022
- Verified location accuracy, order placing, and delivery tracking through manual testing on a meal delivery app. Assuring prompt updates, seamless ordering, and GPS integration, all the while working with teams to find and fix faults for a better customer experience.
- The food app underwent comprehensive functional testing, including location-based, user interface, order flow, payment gateway, performance testing, and regression testing. The app was tested on various devices and operating systems, ensuring smooth operation of core features like user registration, menu browsing, food ordering, and payment processing.
- The user interface was tested for consistency, usability, and responsiveness across mobile platforms. The order flow was validated, and multiple payment methods were tested for successful transactions. Regression testing was conducted after each new release or update to ensure no negative impact on existing functionality. Bug reporting and tracking were documented, and cross-browser testing was conducted on multiple browsers and devices. Test cases were designed and executed, and issues were addressed before release.
Education
Management - Information Systems
Cleveland State University
Cleveland, OH05.2025
Skills
- HTML
- CSS
- JavaScript
- Python
- SQL
- Project Management
- Microsoft Office
- Microsoft Excel
- Manual Testing
- R programming
Projects
Project Manager – Dumb-Bell Fitness Business Database Management System, Project Planning and Scheduling: Created and monitored project schedules using Gantt Charts, Work Breakdown Structure (WBS), Critical Path Method (CPM), and PERT to ensure effective task completion and milestone monitoring, Agile and Scrum Implementation: I facilitated Scrum methods such as sprint planning, daily stand-ups, and iterative development to improve collaboration and speed up project delivery., Cost Estimation and Resource Allocation: Conducted cost analysis and budgeting to optimize project expenses while assuring the availability of required resources., Stakeholder Management: Collaborated with business owners, managers, and technical teams to align project objectives with business requirements to guarantee a smooth implementation of the fitness database system., Process optimization: Led the design and implementation of a Microsoft Access-based relational database to improve membership management, class scheduling, financial monitoring, and equipment maintenance., Risk mitigation and quality assurance: Identified potential project risks, put in place contingency measures, and monitored rigorous testing (unit, integration, and user acceptance) to assure high system reliability.
Timeline
Student worker-Aramark (Part-time)
Cleveland State University, Ohio
01.2024 - 05.2025
Manual Testing (Intern)
ADVIT SOFTWARE PVT LTD.
09.2021 - 06.2022
Operations Associate MIS (Full-Time)
VIVIFI FINANCE PVT LTD.
08.2021 - 07.2023
Management - Information Systems
Cleveland State University
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