Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nisihary Raboanarijaona

Bethesda,MD

Summary

Experienced Dock Associate with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

8
8
years of professional experience

Work History

Receiving Dock Associate

Amazon Fresh
08.2022 - Current
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Reviewed order data to verify transactions and shipping dates.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.1
  • Handled day-to-day shipping and receiving overseeing more than 10 pallets per day.

Associate

Lidl
08.2021 - 08.2022
  • Worked varied hours to meet seasonal and business needs.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Managed customer relations through communication and helpful interactions.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Maintained relationships with customers to maximize sales opportunities.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

In-store Shopper

Amazon Prime
08.2016 - 08.2022
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

BBA - Business Administration And Management

ISCAM
Madagascar
06.1992

Skills

  • Loading and unloading
  • Stock organization
  • Shipping and receiving
  • Pallet jack proficiency
  • Heavy Lifting
  • Maintaining equipment
  • Attention to Detail
  • Warehousing Operations
  • Punctual and Reliable
  • Self-Motivated and Independent
  • Safety Procedures
  • Teamwork and Cooperation
  • Stock Rotation

Languages

French
Native or Bilingual

Timeline

Receiving Dock Associate

Amazon Fresh
08.2022 - Current

Associate

Lidl
08.2021 - 08.2022

In-store Shopper

Amazon Prime
08.2016 - 08.2022

BBA - Business Administration And Management

ISCAM

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Nisihary Raboanarijaona