Nissa Chavez
Houston,TX
Summary
Knowledgeable Desired Position with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities of curating great coffee, fast paste worker, consistency, friendliness and creative thinking.
Overview
5
5
years of professional experience
Work History
Barista/Cashier
The yellow cup
05.2024 - 12.2024
- Prepared and served high-quality coffee beverages following established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Monitored inventory levels, placing orders for supplies to prevent stock shortages.
- Implemented suggestions for improving drink presentation, enhancing overall customer experience.
Barista/ Food Runner
Cochinita Co.
Houston, TX
11.2023 - 02.2024
- Prepared high-quality espresso beverages with attention to detail and consistency.
- Maintained clean and organized workstations to ensure compliance with health and safety standards.
Barista/ Cashier
Segundo Coffee Lab
06.2021 - 01.2023
- Daily duties such as restock, clean, and prepare.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Trained new baristas on equipment operation, beverage preparation, and customer engagement techniques.
- Collaborated with team members to streamline workflow during peak hours, improving efficiency and service speed.
- Implemented process improvements that reduced waste while maintaining beverage quality and consistency.
Barista/ Cashier
Giant Leap Coffee
03.2021 - 07.2021
- Well educated in coffee and teas.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Developed new employee onboarding program, accelerating training process and improving new hire performance.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
Barista/ Cashier
Siphon Coffee Shop
03.2020 - 12.2020
- Developed and curated innovative recipes for lattes and beverages on the menu.
- Executed barista and cashier responsibilities with a focus on customer satisfaction.
- Mastered preparation techniques for specific food items.
Barista
Amilles Coffee
01.2020 - 03.2020
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Listened to customer desires and needs to recommend optimal products.
- Prepared drinks, with high accuracy and consistently strong customer satisfaction.
- Properly trained.
Education
High School Diploma - undefined
HCC Felix Fraga
Houston, TX04.2019
Skills
Food Preparation
Brand Loyalty Management
Multitasking
Customer Satisfaction
Friendly and outgoing
Attention to detail
Cleanliness
Team leadership
Adaptive and creative
Beverage preparation
Safe food handling practices
POS systems
Menu memorization
Coffee expertise
New hire training
Drink customization
Up-selling
Food running
Timeline
Barista/Cashier
The yellow cup
05.2024 - 12.2024
Barista/ Food Runner
Cochinita Co.
11.2023 - 02.2024
Barista/ Cashier
Segundo Coffee Lab
06.2021 - 01.2023
Barista/ Cashier
Giant Leap Coffee
03.2021 - 07.2021
Barista/ Cashier
Siphon Coffee Shop
03.2020 - 12.2020
Barista
Amilles Coffee
01.2020 - 03.2020
High School Diploma - undefined
HCC Felix Fraga