Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nissa Farah

Smyrna,TN

Summary

I have worked 3 jobs in the last 20 years with no more than 2 month lapse in employment. I tend to strive where I am and want the best for the business and myself. I have several years of management while bartending in a high volume establishment. I enjoy working with people face to face, helping employees grow, and having an enjoyable work experience.

Overview

19
19
years of professional experience

Work History

Bartender/Bar Manager

Ms. Kelli’s Karaoke Bar
Printers Alley
01.2020 - 12.2024

opened and closed the bar (counted start bank, set bar up, cleaned and stocked bar at close)

maintained cleanliness and stock during business hours (if we lean, we clean!)

made all the dive bar-ish basic drinks and mixed shots quickly and efficiently

built loyal, consistent customers that will also follow anywhere i end up

MANAGER duties: made safe deposit drops nightly and/or weekly

prepared all bartender banks for opening shifts

handled 100% scheduling

hired and fired

filled in on emergency (or non emergency) situations to make sure bar was staffed accordingly

made sure liqour count was accurate

thorough cleanings of the bar

handled pool table/vending machine money counts and restocked inventory

bank runs

Waitress/Bartender

Bourbon Street Blues and Boogie Bar
Printers Alley
02.2016 - 01.2020

waited on tables with no bad reviews or complaints

kept area stocked and cleaned, easily accessible for necessities

counted end of night server drawer

trained new waitresses

same as the last bartender description job

plus made signature/speciality drinks

Customer Service Representative

T-Mobile
Albuquerque, NM And Nashville, TN
03.2006 - 12.2015

answered customer service calls regarding cell phone service and tech support

met and exceeded metric goals required

trained new hires

Education

GED -

Albuquerque, NM

Skills

    multitasking with high volume and a smile the whole time

    consistenly reliable

    able to manage a family owed bar with all female bartenders and help them grow

    accurate documentation and money handling

    able to empathize with customers and de-escalate unhappy customers

    friendly and always motivated

    business is business mentality

Timeline

Bartender/Bar Manager

Ms. Kelli’s Karaoke Bar
01.2020 - 12.2024

Waitress/Bartender

Bourbon Street Blues and Boogie Bar
02.2016 - 01.2020

Customer Service Representative

T-Mobile
03.2006 - 12.2015

GED -

Albuquerque, NM
Nissa Farah