NISSA JENSEN
Portland,OR
Summary
Program development for at-risk communities, curriculum design, onsite training and activity management with youth, coordination of grant research and application, social media content management, multi-disciplinary artist specializing in social/emotional learning and wellbeing with an emphasis in climate resilience and waste reduction.
Overview
10
10
years of professional experience
Work History
Youth Program Manager
Trash for Peace
08.2024 - Current
- Facilitate teamwork among 6 staff members by establishing clear roles, responsibilities, and expectations for program delivery. Manage timesheets, lesson plans, and data of other coordinators.
- Lead sustainability education program to average of 37 youth per quarter to 4 affordable housing complexes throughout Portland and Clackamas, one with over 500 residents.
- Evaluate program effectiveness regularly using both qualitative and quantitative measures to identify areas for improvement or expansion (Microsoft/Google Suite etc).
- Leverage partnerships with community organizations and businesses to provide 5 new additional resources and services for participants this year including the management of volunteers and interns.
- Secure funding for new initiatives through grant writing efforts and collaboration with public/private partners including two $30K+ contracts and one $500 one this year.
Lead Youth Coordinator
Trash for Peace
10.2023 - 08.2024
- Enhanced youth engagement by implementing innovative programs and activities in line with youth interests to groups of twelve, four times a week totaling 123 sustainable activities and events.
- Addressed complex behavioral issues among participants aged 5-18 through targeted intervention strategies that fostered conflict resolution skills development.
- Managed social media channels and content creation which boosted engagement with brand including 200 new followers.
- Developed strong relationships with over 50 parents, teachers from two schools, and 24+ other stakeholders from to ensure program success and accountability.
Youth Coordinator
Trash for Peace
06.2022 - 10.2023
- Designed 40+ culturally-sensitive and educational activities to promote inclusiveness and teach about sustainability among diverse groups of 50+ participants quarterly.
- Facilitated open communication between parents/guardians and staff members to address concerns or challenges promptly to property of 500+ residents.
- Coordinated 46+ special events that fostered positive relationships among community members and organizations.
Optometric Technician
Lake Oswego Vision Clinic
02.2022 - 05.2022
- Managed administrative duties with phone reception, appointment scheduling and payment processing of over 20 patients per day.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing in minimal time.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping to assist doctors.
Pharmacy Cashier
Rite Aid
12.2020 - 02.2022
- Provided excellent service by assisting customers with their pharmacy needs, answering inquiries, and resolving complaints while assisting in managing inventory levels and pharmacy cleanliness.
- During the pandemic, managed the sign-in of 50+ people per day for vaccines and administered 15+ COVID tests per day as a frontline healthcare worker.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
Gallery Curator
Linfield University Art Dept.
08.2017 - 08.2021
- Collaborated with 100 artists at the college for 10 diverse and enriching exhibitions, attracting a wider audience
- Moved and handled various types of artwork with exceptional care, following all requirements.
Social Media Student Ambassador
Linfield University Psychology Department
08.2020 - 05.2021
- Utilized advanced graphic design skills and social media algorithm knowledge for creation of engaging content for the department including 20 posts and 10 flyers.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos to increase engagement.
America Reads Tutor
Sue Buel Elementary
01.2021 - 04.2021
- Worked directly with 3rd-6th grade students to improve their reading and social proficiency skills
- Performed one-on-one work with individual students, small group work, and class activities as a positive role model.
Office Assistant
Linfield University Psychology Department
08.2020 - 04.2021
- Assisted 8 psychology professors by completing tasks utilizing skills in MS Word, Excel, Slack and Teams.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Peer Facilitator
Linfield Peer Body Project
09.2019 - 04.2021
- Planned and facilitated Body Project workshops in accordance with the national Body Project curricula, employing varied methods to maximize attendance.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Supported students and individuals with body image issues by leading four weekly discussion groups with 4-10 participants in each.
Retail Salesperson
Accessory Appeal
09.2019 - 09.2020
- Greeted an average of 30 customers per day, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
Office Assistant
Linfield University Art Department
09.2018 - 03.2020
- Ensured timely completion of projects by coordinating resources across theatre and art department teams effectively.
- Enhanced office efficiency by delivering mail, organizing files, and assisting the manager with 10+ duties per day.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Retail Salesperson
Blick Art Materials
06.2018 - 08.2019
- Greeted over 60 customers per day, helped locate merchandise, and suggested suitable options.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
Student Volunteer
Patton Elementary School
09.2017 - 12.2017
- Assisted special needs 7th grade class with reading assignments and classroom lesson plans for 4 months.
- Created new and unique solutions to support a classroom of 25 students.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
Hostess
Stanford's Restaurant & Bar
05.2017 - 08.2017
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting over 40 guests per day, and updating reservation logs simultaneously.
Mentor Leader
St. Mary's Academy TIES Program
01.2015 - 05.2017
- Led groups of 10 youth in afterschool science activities and built bonds with fifth graders to spark a lifelong interest in science.
- Managed fellow mentors through skill-building workshops, peer evaluations, and ongoing feedback.
Education
Bachelor of Arts - Psychology And Studio Art
Linfield University
McMinnville, OR04.2021
Skills
- Youth Engagement
- Cultural Competency
- Curriculum Design
- Partnership Building
- Project Management
- Administrative Oversight
Timeline
Youth Program Manager
Trash for Peace
08.2024 - Current
Lead Youth Coordinator
Trash for Peace
10.2023 - 08.2024
Youth Coordinator
Trash for Peace
06.2022 - 10.2023
Optometric Technician
Lake Oswego Vision Clinic
02.2022 - 05.2022
America Reads Tutor
Sue Buel Elementary
01.2021 - 04.2021
Pharmacy Cashier
Rite Aid
12.2020 - 02.2022
Social Media Student Ambassador
Linfield University Psychology Department
08.2020 - 05.2021
Office Assistant
Linfield University Psychology Department
08.2020 - 04.2021
Peer Facilitator
Linfield Peer Body Project
09.2019 - 04.2021
Retail Salesperson
Accessory Appeal
09.2019 - 09.2020
Office Assistant
Linfield University Art Department
09.2018 - 03.2020
Retail Salesperson
Blick Art Materials
06.2018 - 08.2019
Student Volunteer
Patton Elementary School
09.2017 - 12.2017
Gallery Curator
Linfield University Art Dept.
08.2017 - 08.2021
Hostess
Stanford's Restaurant & Bar
05.2017 - 08.2017
Mentor Leader
St. Mary's Academy TIES Program
01.2015 - 05.2017
Bachelor of Arts - Psychology And Studio Art
Linfield University
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