Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Nissa Kendall

Kerrville,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Various Positions

Self Employed
08.2024 - Current
  • Nanny - through Care.com and for a relative
  • Insurance training & sales - Primerica
  • Senior concierge - assist senior citizens with daily needs

Family Service Counselor

SCI International
06.2023 - 07.2024
  • Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
  • Enhanced overall family satisfaction by providing attentive client service, consistently exceeding expectations through individualized care and support.
  • Assisted visitors with cemetery questions and needs.
  • Helped families determine the best funeral plan for their loved one.

Client Service Representative (KYC/Compliance)

Chase Bank
12.2021 - 06.2023
  • Maintained productivity and quality standards at all times.
  • Took meeting minutes during daily team meetings.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of compliance standards and applied that to dozens of document reviews each day.

Administrative Assistant

Peterson Health Foundation
04.2019 - 11.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information, using Bloomerang software.
  • Administered basic accounting knowledge to accept and track donations to the Foundation.

Education

Associate of Arts - English

San Antonio College
San Antonio, TX

Skills

  • Attention to detail
  • Flexible and adaptable
  • Customer service
  • Excellent communication

Certification

Texas Notary Public

CPR/First Aid Certification

TABC/Food Handlers Certification

Interests

Travel, Reading, Community Events, Art & Theater, Animal Welfare, Wetland Conservation, Senior Citizen Wellness

Timeline

Various Positions

Self Employed
08.2024 - Current

Family Service Counselor

SCI International
06.2023 - 07.2024

Client Service Representative (KYC/Compliance)

Chase Bank
12.2021 - 06.2023

Administrative Assistant

Peterson Health Foundation
04.2019 - 11.2021

Associate of Arts - English

San Antonio College

Similar Profiles

CREATE PROFILE