Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nissah Harper

THE BRONX,NY

Summary

Dependable Patient Coordinator serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Overview

3
3
years of professional experience

Work History

Patient Coordinator I

Mount Sinai Health System
02.2023 - Current
    • Welcomed 40-70 Patients daily while providing New Patient Paperwork, scanning IDs and Insurance Cards and collecting Co-Pays.
    • Managed multiple extensions and routed over 30+ calls per day with patients and internal staff.
    • As the face of the business, I provided excellent customer service with a warm welcoming, helping and friendly attitude.
    • Provided administrative and clinical support via Epic Systems and Microsoft Excel.
    • Communicate directly with Insurance companies and Used Portals to verify Patients insurances.

Production Assistant

Nada Collective LLC
09.2021 - 09.2022
  • Responsible for creating and designing Mood boards for photoshoots and campaigns.
  • Assisted in styling models for our clients E-commerce photoshoots.
  • Organized clothing inventory on Spreadsheets and Slideshows.
  • Reduced production errors through close attention to detail and thorough quality control checks.

Sales Support Associate

Rag & Bone
01.2022 - 06.2022
    • Ensure accurate inventory for over 300 items by counting stock in a timely manner.
    • Proactively assist over 80+ clients per shift by answering questions, providing merchandise expertise, processing orders and handling payments.
    • Organized, arranged, and displayed various types of products to appeal to customers and encourage them to buy merchandise.
    • Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.

Education

High School Diploma -

High School of Fashion Industries
Manhattan, NY
06.2021

Skills

  • Proficient in decision making, conflict resolution, and strategic planning
  • An efficient written and verbal communicator with the ability to convey information clearly
  • Highly organized and results-focused leader who prioritizes the importance of tasks and make sure they are executed without delay

Languages

English
Spanish

Timeline

Patient Coordinator I

Mount Sinai Health System
02.2023 - Current

Sales Support Associate

Rag & Bone
01.2022 - 06.2022

Production Assistant

Nada Collective LLC
09.2021 - 09.2022

High School Diploma -

High School of Fashion Industries
Nissah Harper