Nita Anderson
Grand Junction,MI
Summary
Results-driven manager with proven success in leading teams, implementing quality improvement initiatives, and driving operational excellence. Skilled in care coordination, conflict resolution, and staff training, with a focus on empowering team members to exceed expectations. Recognized for adaptability, quick decision-making, and the ability to navigate challenging situations while maintaining high standards of performance and service.
Overview
16
16
years of professional experience
Work History
Care Manager
Visting Angels
Portage, MI
09.2019 - 12.2024
- Managed a team of 80–90 caregivers, consistently fulfilling approximately 2,000 care hours per week with reliability and quality.
- Led and developed Care Coordinators, providing guidance, training, and support to drive strong results and professional growth.
- Coordinated communication among healthcare providers, patients, and families to ensure seamless continuity of care.
- Met with prospective clients to assess needs, establish services, and design comprehensive, personalized care plans.
- Created and implemented quality improvement initiatives to elevate the standard of care delivered.
- Partnered with the leadership team to develop strategic ideas, streamline processes, and support the company’s continued growth.
Home Manager
Beacon Specialized Living
Lawrence, MI
09.2008 - 10.2017
- Operational management of residential facilities, overseeing budgets, maintenance, client funds.
- Recruited, trained and supervised staff, ensuring compliance with state regulations and maintaining a positive work environment.
- Certified Non Violent Crisis Intervention Instructor, skilled in de-escalating tense situations and providing effective crisis management training.
- Ensured adherence to state regulations including staff rations and annual training requirements.
- Represented the organization professionally, building strong relationships with community agencies, state and county auditors/investigators..
- Utilized effective communication and problem solving skills to resolve conflicts between staff, clients and external stakeholders.
Education
High School Diploma -
Hartford High School
Hartford, MISkills
- Individualized care planning
- Case analysis
- Accurate clinical documentation
- Service coordination
- Client and caregiver scheduling
- Prioritization and scheduling
- Facility oversight
- Crisis resolution strategies
- Operations Management
- Financial Reports
- Administrative expertise
Timeline
Care Manager
Visting Angels
09.2019 - 12.2024
Home Manager
Beacon Specialized Living
09.2008 - 10.2017
High School Diploma -
Hartford High School