Nita Castro
Henderson,NV
Summary
Multifaceted in many ways with a passion to help people. Skilled in communication, time management, bilingual and dedicated to enhancing customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales & Marketing Coordinator
SCM Enterprise of Nevada
Las Vegas, NV
10.2020 - 06.2023
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
- Built local sales and marketing plan for each targeted district within defined territory.
- Managed warehouse orders/ deliveries
Interactive Server
Hakkasan Group
Las Vegas, NV
05.2017 - 01.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Beer Park
Las Vegas, NV
03.2015 - 02.2017
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Esthetician -
Aveda Institute
Las Vegas, NV11-2023
Skills
- Strong Customer Service Mindset
- Friendly personality
- Excellent judgment
- Bilingual
- Hospitality service expertise
- Bar operations management
Certification
Esthetician License
Timeline
Sales & Marketing Coordinator
SCM Enterprise of Nevada
10.2020 - 06.2023
Interactive Server
Hakkasan Group
05.2017 - 01.2019
Bartender
Beer Park
03.2015 - 02.2017
Esthetician -
Aveda Institute