Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Nita Castro

Nita Castro

Henderson,NV

Summary

Multifaceted in many ways with a passion to help people. Skilled in communication, time management, bilingual and dedicated to enhancing customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales & Marketing Coordinator

SCM Enterprise of Nevada
Las Vegas, NV
10.2020 - 06.2023
  • Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
  • Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Managed warehouse orders/ deliveries

Interactive Server

Hakkasan Group
Las Vegas, NV
05.2017 - 01.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Bartender

Beer Park
Las Vegas, NV
03.2015 - 02.2017
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Education

Esthetician -

Aveda Institute
Las Vegas, NV
11-2023

Skills

  • Strong Customer Service Mindset
  • Friendly personality
  • Excellent judgment
  • Bilingual
  • Hospitality service expertise
  • Bar operations management

Certification

Esthetician License

Timeline

Sales & Marketing Coordinator

SCM Enterprise of Nevada
10.2020 - 06.2023

Interactive Server

Hakkasan Group
05.2017 - 01.2019

Bartender

Beer Park
03.2015 - 02.2017

Esthetician -

Aveda Institute
Nita Castro