Nita Hinton
Battle Creek
Summary
Adept at operations management and fostering teamwork, I significantly enhanced Lens Learning Center's enrollment by implementing effective marketing strategies and maintaining high child care standards. My experience at Awakenings Rehabilitation honed my problem-solving abilities, achieving a notable reduction in client relapse rates.
Professional with strong focus on program development and execution, prepared to drive results in dynamic environments. History of delivering impactful projects through effective leadership and strategic planning. Known for collaborative approach and adaptability, ensuring team alignment and goal achievement. Skilled in stakeholder management and process optimization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Program Director
Lens Learning Center
01.2018 - Current
- Oversee entire enrollment process from initial contact to program exit-scheduled and conducted tours and intake interviews, maintains and manages waitlist, produces monthly enrollment and scheduling reports, creates and supplies enrollment packets
- Continuously assesses program quality by observing classroom activities, reviewing lesson plans, and gathering feedback from both staff and parents.
- Coordinate special events such as holiday celebrations or parent-teacher conferences, fostering community engagement among families in the program.
- Maintain high-quality child care standards based on developmentally appropriate practices.
- Manage budgetary allocations effectively, minimizing unnecessary expenses while ensuring adequate resources for center operations.
- Adapt staffing schedules to accommodate fluctuating enrollment numbers, maintains appropriate child-to-staff ratios while optimizing resource allocation.
- Evaluate staff and offers guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Supervise and manages team of childcare professionals to guarantee highest standards of care.
- Collaborate with parents to address individual child needs, fostering strong partnerships and enhancing overall family satisfaction.
- Oversee compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Attend approved training and continuing education courses to maintain certifications.
- Developed relationships with community organizations to provide additional resources and services to families.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Practice inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
- Cultivate relationships with local schools to facilitate seamless transitions between preschool programs and elementary school settings for graduating students.
- Maintains ccurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Increased enrollment numbers by executing effective marketing strategies targeting local families seeking quality childcare options.
- Establish strong relationships with parents through open communication and regular updates on child progress.
- Partner with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
- Manage budget allocation, ensuring optimal resource utilization for facility maintenance and improvement initiatives.
- Coordinate special events and field trips that enriched children''s learning experiences outside the classroom setting.
Case Management Specialist/Group Facilitator
Awakenings Rehabilitation
06.2017 - 08.2019
- Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
- Conducted thorough assessments of clients'' needs to determine appropriate services and support.
- Collaborated with multidisciplinary teams for comprehensive care, addressing clients'' physical, mental, and emotional health needs.
- Developed strong rapport with clients, fostering trust and open communication for successful case management.
- Reduced relapse rates by providing ongoing case management and coordinating access to relevant resources and services.
- Maintained thorough documentation of client interactions, assessments, and treatment plans to ensure accurate records for all cases.
- Increased client satisfaction through timely follow-ups and regular updates on case progress.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Facilitated family meetings to discuss patient care plans.
- Connected clients with local support networks such as Alcoholics Anonymous or Narcotics Anonymous meetings for continued growth after completion of the program.
- Educated families on addiction issues, helping them understand their loved one''s struggles and how they could best support their recovery journey.
- Participated in ongoing professional development opportunities to stay informed on best practices in the field of substance abuse case management.
- Facilitated group therapy sessions to provide a supportive environment for clients to share experiences and learn coping strategies.
- Established rapport with clients by building trust, demonstrating empathy, and actively listening to their concerns throughout the case management process.
- Facilitated group workshops focused on topics like stress management, parenting skills development, and effective communication techniques intended to empower families served within the program framework.
- Maintained accurate documentation of all case management activities for compliance with state regulations and agency policies.
- Created a supportive environment by fostering trust, empathy, and mutual respect among group participants.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Enhanced group dynamics by skillfully facilitating communication and collaboration among members.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Managed sensitive information responsibly, maintaining strict confidentiality regarding participant backgrounds or issues discussed within the group context.
- Adapted facilitation style according to group needs, ensuring an inclusive environment that valued diverse perspectives and ideas.
Education
Bachelor of Arts - Family And Community Services
Siena Heights University
Adrian, MI05-2017
Skills
- Coaching and mentoring
- Operations management
- Budgeting and financial management
- Organizational development
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Effective communication
- Adaptability and flexibility
Certification
First Aid/CPR
Timeline
Executive Program Director
Lens Learning Center
01.2018 - Current
Case Management Specialist/Group Facilitator
Awakenings Rehabilitation
06.2017 - 08.2019
Bachelor of Arts - Family And Community Services
Siena Heights University
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