Nita Hopper
Carlin
Summary
Adept at fostering client relationships and providing compassionate care, I excelled in roles at American Home Companion Inc., mastering both emotional support and complex care coordination. My proficiency in Microsoft Office and exceptional time management skills underpin a track record of efficiently supervising teams and enhancing client satisfaction, without direct supervision.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Cate Attendant
American Home Companion Inc.
01.2017 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided services such as bathing, light housekeeping, meal preparation, assistance with laundry, medication reminders.
Office Manager
American Home Companion Inc.
08.2022 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supervised over 20 employees situated over 4 different counties.
- Created and maintained schedules for all employees.
- Performed hiring of new employees.
- performed intake of new clients.
Personal Care Attendant
Comfort Keepers
06.2013 - 09.2016
- Built strong relationships with clients to deliver emotional support and companionship.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored clients' overall health and well-being and noted significant changes.
Customer Service Representative
C3 Customer Contacts
03.2012 - 06.2013
- Made outbound calls for a major medical insurance company to educate new members in regards to their new insurance policies and answered any questions they may have about that new policy.
- Answered inbound calls from clients.
- Performed data entry and record keeping as it pertained to the project or task.
Education
High School Diploma -
Marsh Valley High
Arimo05-1986
Skills
- Bathing assistance
- Client relationship management
- Mobility support
- Compassionate caregiving
- Housekeeping tasks
- Privacy and confidentiality
- Emotional support
- Meal preparation
- Transfer techniques
- Medical equipment operation
- Computer Skills in multiple computer programs to include Microsoft Office
- Very good at time management and prioritizing
- Work well with little or no supervision
Certification
- CPR/First Aid Certification
Timeline
Office Manager
American Home Companion Inc.
08.2022 - 12.2024
Personal Cate Attendant
American Home Companion Inc.
01.2017 - Current
Personal Care Attendant
Comfort Keepers
06.2013 - 09.2016
Customer Service Representative
C3 Customer Contacts
03.2012 - 06.2013
- CPR/First Aid Certification
High School Diploma -
Marsh Valley High
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