Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
PharmacistPharmacy ManagerWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteOpen to relocation: Yes
Open To Work
Nita Patel
Hanover Park,IL
Work Preference
Summary
Pharmaceutical professional with solid background in medication management and patient care. Recognized for contributing to collaborative healthcare environments and achieving significant patient outcomes. Known for adaptability and reliability in dynamic settings, along with strong pharmacological knowledge and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacist
Walmart Pharmacy
Chicago
06.2016 - Current
- Comply with company policies and procedures while working with integrity and ethics
- Follow all Walmart POMs, SOP, federal and state laws, and other policies
- Maintain patients confidential information according to HIPPA and company policies
- Access, input, store and retrieve patient data to and from computer system
- Responsible for daily operations, safety and security of the pharmacy
- Duties include clear resolution queue, four point check, DUR and visual verification of all prescription orders, and dispense medications accurately in timely order every time
- Process prescriptions by doing 9 point checks, input, fill and transfers if needed
- Supervise work of all the pharmacy support staff that work in the pharmacy
- Order medications from suppliers and warehouse
- Safely maintain controlled medications and its records i.e. invoices, medication stocks, inventory count records, dispensing records, prescriptions of controlled substances and other required documentation according to state and federal laws and Walmart policy
- Provide care to customers such as accurately fill and dispense medications, provide counsel on proper usage of prescription medications, and other healthcare needs
- Talk to Patients and health care professionals on phone and maintain relationship with them
- Work as a role model, enforcing and providing direction and guidance to associates on proper customer service approaches and techniques to meet and exceed customer needs
- Successfully resolve complaints and issues following company guidelines and standards
- Talk to patients about medication adherence, and importance of timely immunizations
- Administer Immunizations to patients
- Train pharmacy staff so they can do pharmacy job efficiently while following company policies and meeting the monthly metric goals for the store market to satisfy customer needs
- In case of pharmacy event, report using SCRT and resolve patient issue following company policies and guidelines
- Train staff according to action plan making sure to not repeat the same events or issues
- Help pharmacy manager in doing pharmacy manager’s tasks such as monthly license verification of pharmacy staff, meeting metric goals for the store etc.
- Maintain clean, organized, professional and model pharmacy
Pharmacist
CVS Pharmacy
Chicago, IL
01.2014 - 01.2016
- Responsible for Customer services, inventory, personnel, pharmacy security, and Pharmacy Operations and ultimately increase business and profits
- Communicated with customers / patients on health and drug information and provided counsel to customer about medical questions while maintaining patient privacy and HIPPA rules; solicited information from customer medication history to give appropriate advice
- Served customers by resolving their issues and satisfied them with their health care needs
- Maintained inventory levels by following ordering practices for warehouse and approved outside vendors using the Telxon machine and computer software
- Utilized drug usage report to adjust shelf order bases
- Maintained a perpetual schedule II inventory
- Complied to all security / Loss Prevention procedures including setting alarm, locking and securing safes
- Provided a performance review and evaluation of subordinate staff and trained and supervised them, managed staff schedule and participated in store operational meetings
- Accessed, input and retrieved information from the computer
- Did drug utilization review and final verification of all completed prescriptions in timely manner
- Filled prescriptions (selected product; counted and measured drugs; capped and uncapped vials and bottles; labeled prescriptions) and prepare compounds and supervised staff that helped in filling prescription
- Operated a cash register i.e. cash, check and charge transactions and bagged merchandise
- Obtained needed information for new prescriptions and refills via telephone and fax
- Checked-in, priced and put away all drug orders – including CIIs
- Retrieved and filed prescriptions in the appropriate files (including CIIs)
- Pulled outdated, damaged and recalled merchandise and prepared for return
- Reviewed new / discontinued items bulletin regularly and acted accordingly
- Completed Third Party rejections and maintained daily and weekly reports
- For dispensing incidents, followed company procedures to notify and complete incidence report
- Communicated and interacted with physicians, dentists, nurses, pharmacy staff and others in health related fields to better serve the customer
- Ensured compliance with all company policies and federal and state laws, rules and regulations
Pharmacy Student
Walgreens Pharmacy
Chicago, Illinois
02.2014 - 05.2014
- Help district supervisor and pharmacy managers with different tasks such as creating a community outreach programs, managers meeting presentations, and pharmacy inventory control
- Accompany district supervisor during store walks
- Train and prepare assistant store managers and staff for the technician’s certification exam
- Help district supervisor in making calls to pharmacists and other staff regarding different CE requirement completion and update
- Effectively communicate with districts supervisors, pharmacists, healthcare staff, and patients
- Did projects making suggestions on specialty medications and manufacturer’s coupon cards and presented at pharmacy managers meeting which were successfully implemented
- Prepared different hands on information sheets for pharmacists, store staff, and patients
- Assisted pharmacists in preparing and dispensing medications accurately.
- Conducted patient consultations to provide medication guidance and address inquiries.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Operated pharmacy software to process prescriptions and maintain patient records efficiently.
- Trained new staff on operational procedures and customer service protocols.
- Collaborated with healthcare professionals to optimize patient medication management plans.
- Implemented process improvements to enhance workflow efficiency within the pharmacy setting.
- Led initiatives for compliance with safety regulations and quality control standards in medication handling.
- Reduced risk of medication errors by conducting thorough drug utilization reviews, identifying potential interactions or contraindications.
- Assisted with medication therapy management services, optimizing drug therapy outcomes for patients and reducing healthcare costs.
- Played a crucial role in the implementation of new pharmacy procedures and technologies, ensuring seamless integration into daily operations.
- Consistently provided excellent customer service while addressing patient concerns about medications and insurance coverage issues.
- Developed strong relationships with patients, fostering trust and open communication for better healthcare outcomes.
- Supported pharmacy team members during high-volume periods, contributing to a positive work environment and increased productivity.
- Assisted pharmacists in medication preparation and dispensing processes.
- Conducted patient consultations to ensure understanding of medications and adherence.
- Managed inventory levels, ensuring accurate stock availability for prescriptions.
- Supported pharmacy operations by processing insurance claims efficiently.
- Mentored junior pharmacy students on best practices in patient care and safety protocols.
- Led initiatives to streamline communication between pharmacy staff and healthcare providers.
- Implemented process improvements to enhance workflow efficiency in prescription filling.
- Developed training materials for new pharmacy interns on operational procedures.
- Educated patients on the importance of medication adherence, leading to improved health outcomes and fewer complications.
- Assisted pharmacists with accurate prescription filling, ensuring proper drug dosing and reducing potential errors.
- Increased efficiency of prescription processing by effectively utilizing pharmacy software systems for data entry and label generation.
- Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care.
- Streamlined medication dispensing process by implementing an efficient workflow system, resulting in reduced waiting times for patients.
- Improved efficiency in the pharmacy through effective inventory management and organization of medications.
- Managed vaccine administration program for the pharmacy, increasing immunization rates within the community.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation practices.
- Contributed to successful community outreach events such as health fairs, blood pressure screenings, and flu shot clinics that promoted wellness initiatives.
- Actively participated in quality improvement initiatives aimed at enhancing patient care within the pharmacy setting.
- Enhanced patient understanding of medications by providing thorough counseling and answering questions.
- Stayed current on latest pharmaceutical advancements by attending continuing education classes and professional seminars, enhancing knowledge of industry trends.
- Collaborated with healthcare providers to clarify prescriptions and ensure optimal therapy for patients.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Used pharmacy software to enter prescription and insurance information.
- Counseled patients on new medications and OTC products.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Followed department policies, procedures and best practices for pharmacy operations.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Performed technical processes required to dispense medications to patients.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Reconstituted oral liquids.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
Pharmacy Intern
CVS Pharmacy
Chicago, Illinois
01.2013 - 01.2014
- Perform pharmacy duties under the supervision of pharmacist and in compliance with federal and state laws, rules and regulations
- Provide customers with superior experience and satisfying services
- Assist customers with their questions and concerns in courteous and professional manner
- Maintain patient confidentiality according to HIPPA and company standard
- Answer telephones in timely manners with proper greetings
- Effectively communicate with other healthcare professionals to provide optimum patient care
- Access, input and retrieve information to and from computer database
- Process prescriptions and maintain prioritization and resolve third party rejections
- File prescriptions appropriately according to federal and state laws
- Screen and immunize patients and maintain inventory and process orders
- Performs register transactions using cash, checks and charge cards
- Maintain a clean, organized and professional; pharmacy department
- Assisted pharmacists in preparing and dispensing medications accurately.
- Supported patient consultations by providing medication information and answering queries.
- Maintained inventory levels through regular stock checks and ordering supplies.
- Collaborated with healthcare team to ensure optimal patient outcomes and medication safety.
- Implemented best practices for pharmacy operations, enhancing workflow efficiency.
- Trained new interns on pharmacy procedures and customer service protocols.
- Monitored prescription accuracy during verification process to minimize errors.
- Engaged in continuous education on pharmaceutical products and industry regulations.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Assisted with immunization administration, promoting overall community health and increasing vaccination rates within the pharmacy''s clientele.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Followed department policies, procedures and best practices for pharmacy operations.
- Enhanced patient adherence to prescribed therapies by conducting follow-up calls and addressing any concerns or barriers they may have encountered.
- Counseled patients on new medications and OTC products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Participated in quality assurance initiatives to maintain high standards of care within the pharmacy setting.
- Streamlined patient check-out process, significantly reducing wait times and improving customer satisfaction.
- Increased patient understanding and compliance with medication regimens through detailed consultations and follow-ups.
- Supported pharmacy operations, maintaining strict adherence to regulatory standards and practices.
- Facilitated health screenings and wellness events, contributing to early detection of health issues in community.
- Provided empathetic patient support, addressing concerns and questions, leading to high satisfaction and trust in pharmacy services.
- Enhanced patient care by accurately filling over hundreds of prescriptions weekly.
- Supported implementation of medication disposal program, promoting environmental sustainability and community safety.
- Developed patient education materials on various health conditions and treatments, enhancing patient knowledge and engagement.
- Assisted in managing drug supply chain to ensure continuous availability of essential medications, reducing patient wait times.
- Assisted in preparation and compounding of medications, ensuring precise formulation and dosage.
- Contributed to pharmacy's quality assurance efforts by participating in regular audits and compliance checks.
- Improved pharmacy workflow efficiency with implementation of streamlined inventory management system.
- Provided critical support in vaccine administration, significantly increasing community vaccination rates.
- Conducted comprehensive drug utilization reviews, minimizing adverse drug interactions and promoting safe medication use.
- Conducted medication therapy management sessions, optimizing patient outcomes through personalized care plans.
- Collaborated with healthcare professionals to develop integrated care strategies, enhancing patient health outcomes.
- Conducted regular inventory audits to identify and rectify discrepancies, maintaining accurate stock levels.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Managed drug and supply inventories.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Educated patients on proper medication use.
- Performed technical processes required to dispense medications to patients.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Counseled patients regarding proper intake of medications.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Closely monitored department performance metrics.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Supervised and coached team of pharmacy technicians and trainees.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Student Rotation
UCM Hospitals
Chicago
01.2011 - 01.2013
- Under the pharmacist’s supervision performed various tasks in the pharmacy such as prepared and filled IV bags and prescription and learned how to verify them
- Did patient’s ward rotation and patient medications record with pharmacist
- Accompanied pharmacist while answering DI requests
- Attended grand rounds and meetings where patient’s problems and corresponding therapeutic treatments such as initiation of new drugs, when to schedule surgery, and when to send patient home, emergency and patient complications are discussed by pharmacist, physicians, surgeons, nurses, physician’s assistant, and social worker
- Assisted in inventory management and medication dispensing processes.
- Provided customer service by answering inquiries about medications and health products.
- Collaborated with pharmacy team to ensure efficient workflow during peak hours.
- Maintained cleanliness and organization of pharmacy workstations and storage areas.
- Supported prescription verification process, ensuring accuracy in medication preparation.
- Educated patients on proper medication usage and potential side effects.
- Implemented safety protocols for handling hazardous materials within pharmacy environment.
- Mentored junior students on best practices for patient interaction and pharmaceutical care.
- Improved efficiency in the pharmacy through effective inventory management and organization of medications.
- Supported pharmacy team members during high-volume periods, contributing to a positive work environment and increased productivity.
- Stayed current on latest pharmaceutical advancements by attending continuing education classes and professional seminars, enhancing knowledge of industry trends.
- Reduced risk of medication errors by conducting thorough drug utilization reviews, identifying potential interactions or contraindications.
- Developed strong relationships with patients, fostering trust and open communication for better healthcare outcomes.
- Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care.
- Collaborated with healthcare providers to clarify prescriptions and ensure optimal therapy for patients.
- Consistently provided excellent customer service while addressing patient concerns about medications and insurance coverage issues.
- Played a crucial role in the implementation of new pharmacy procedures and technologies, ensuring seamless integration into daily operations.
- Managed vaccine administration program for the pharmacy, increasing immunization rates within the community.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation practices.
- Prepared sterile compounding products using aseptic techniques, maintaining strict adherence to safety protocols for quality assurance.
- Streamlined medication dispensing process by implementing an efficient workflow system, resulting in reduced waiting times for patients.
- Enhanced patient understanding of medications by providing thorough counseling and answering questions.
- Assisted pharmacists with accurate prescription filling, ensuring proper drug dosing and reducing potential errors.
- Actively participated in quality improvement initiatives aimed at enhancing patient care within the pharmacy setting.
- Assisted with medication therapy management services, optimizing drug therapy outcomes for patients and reducing healthcare costs.
- Contributed to successful community outreach events such as health fairs, blood pressure screenings, and flu shot clinics that promoted wellness initiatives.
- Increased efficiency of prescription processing by effectively utilizing pharmacy software systems for data entry and label generation.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Used pharmacy software to enter prescription and insurance information.
- Counseled patients on new medications and OTC products.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Followed department policies, procedures and best practices for pharmacy operations.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Pharmacy Student Rotation
Osco Pharmacy
Chicago Heights
01.2010 - 01.2011
- Worked as a pharmacy student under preceptor pharmacist’s supervision
- Entered prescriptions information into computer system and filled prescriptions
- Served customers and answered phone calls
- Performed medications inventory management and ordered medications
- Learned about pharmacy operations and records management, insurance reimbursements
- Accompanied pharmacist while verifying prescriptions, and counseling and immunizing patients
- Communicated with doctors and patients about prescriptions
- Advised patients on non-prescription medicines under pharmacist supervision
- Rotated and restocked medications according to its sell by dates
- Assisted in medication dispensing and verification to ensure prescription accuracy.
- Supported pharmacists in patient consultations, enhancing customer service quality.
- Collaborated with team members on inventory management to maintain stock levels.
- Implemented organizational strategies for efficient pharmacy workflow and improved productivity.
- Mentored peers on best practices for patient care and pharmaceutical safety standards.
- Assisted with medication therapy management services, optimizing drug therapy outcomes for patients and reducing healthcare costs.
- Increased efficiency of prescription processing by effectively utilizing pharmacy software systems for data entry and label generation.
- Actively participated in quality improvement initiatives aimed at enhancing patient care within the pharmacy setting.
- Educated patients on the importance of medication adherence, leading to improved health outcomes and fewer complications.
- Improved efficiency in the pharmacy through effective inventory management and organization of medications.
- Stayed current on latest pharmaceutical advancements by attending continuing education classes and professional seminars, enhancing knowledge of industry trends.
- Streamlined medication dispensing process by implementing an efficient workflow system, resulting in reduced waiting times for patients.
- Collaborated with healthcare professionals to address medication-related inquiries and optimize patient outcomes.
- Conducted thorough medication reviews to enhance therapeutic effectiveness and minimize adverse effects.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and minimizing waste.
- Educated patients on proper medication usage, side effects, and potential interactions to promote adherence.
- Developed training materials for new pharmacy interns, fostering a supportive learning environment.
- Implemented process improvements that enhanced workflow efficiency within the pharmacy operations team.
- Led quality assurance initiatives that ensured compliance with regulatory standards and best practices in pharmacy care.
- Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care.
- Collaborated with healthcare providers to clarify prescriptions and ensure optimal therapy for patients.
- Assisted pharmacists with accurate prescription filling, ensuring proper drug dosing and reducing potential errors.
- Consistently provided excellent customer service while addressing patient concerns about medications and insurance coverage issues.
- Supported pharmacy team members during high-volume periods, contributing to a positive work environment and increased productivity.
- Contributed to successful community outreach events such as health fairs, blood pressure screenings, and flu shot clinics that promoted wellness initiatives.
- Enhanced patient understanding of medications by providing thorough counseling and answering questions.
- Managed vaccine administration program for the pharmacy, increasing immunization rates within the community.
- Prepared sterile compounding products using aseptic techniques, maintaining strict adherence to safety protocols for quality assurance.
- Reduced risk of medication errors by conducting thorough drug utilization reviews, identifying potential interactions or contraindications.
- Developed strong relationships with patients, fostering trust and open communication for better healthcare outcomes.
- Ensured compliance with state and federal regulations through meticulous record-keeping and documentation practices.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Used pharmacy software to enter prescription and insurance information.
- Counseled patients on new medications and OTC products.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Followed department policies, procedures and best practices for pharmacy operations.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Assisted in dispensing medications accurately and efficiently to ensure patient safety.
- Played a crucial role in the implementation of new pharmacy procedures and technologies, ensuring seamless integration into daily operations.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Performed technical processes required to dispense medications to patients.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Reconstituted oral liquids.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
- Managed medication inventory and ensured accurate stock levels for timely patient care.
- Operated pharmacy software to process prescriptions and maintain patient records efficiently.
- Assisted in training new technicians on procedural compliance and customer service standards.
- Implemented workflow improvements to enhance prescription filling speed and accuracy.
- Collaborated with healthcare professionals to resolve medication-related inquiries effectively.
- Conducted quality assurance checks on dispensed medications to ensure compliance with regulations.
- Mentored junior staff, fostering a culture of continuous learning and operational excellence.
- Led initiatives to streamline pharmacy processes, improving overall efficiency and patient satisfaction.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Optimized network performance, conducting regular updates and patches to software systems.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Education
Bachelor of Science - Pre-pharmacy
Harper College
Palatine, IL05.2010
Doctor of Pharmacy - undefined
Chicago State University, College of Pharmacy
Chicago, IL08-2014
Skills
- Fluent in Hindi and Gujarati
- Proficient in computer skills
- Effective customer services
- Documentation skills
- Storage procedures
- Safety awareness
- Vaccination administration
- Therapeutic drug monitoring
- Drug formulary management
- Drug utilization review
- OTC recommendations
- Order fulfillment
- Medication dispensing and immunizing
- Staff training
- Quality assurance controls
- Monitoring therapeutic effectiveness
- Interpreting orders
- Regulatory compliance
- Pharmacy operations management
- Promotion of health and disease prevention
- Directing pharmacy operations
- Patient privacy protection
- Identifying Counter-indicated drugs
- Pharmacy automation systems
- Interpreting and processing medication orders
- Medication therapy management
- Improving processes
- Company policy compliance
- FDA drug safety guidelines
- Pharmacy law compliance
- Confidentiality and HIPAA
- Disease state management
- Completing annual inventories
- Loss prevention
- Overseeing technicians
- Delegating assignments
- Insurance coordination
- Preparing sterile and Non-sterile compounds
- Medicare and medicaid process
- Profitability understanding
- Pharmacy benefit management
- Drug interactions
- Technology integration
- Supervising technicians
- Medication storage
- Educating patients
- Illinois licensed pharmacist
- Coordinating inventory
- Safety
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15+ staff members.
Certification
- Cardio Pulmonary Resuscitation/PCR/BLS 2012 to present
- HIPPA Certificate/Pharmacist letter 2010 to present
- APHA Pharmacy based Immunization delivery 2011 to present
- City & Guilds Pharmacy dispensing Technician Level 3 1998 to present
- Computer Literacy and information Technology certification 1997
- IDFPR Pharmacist 2015-present
- IDFPR Pharmacy Technician License 2009-March 2015
Languages
Hindi
Full Professional
English
Full Professional
Gujarati
Full Professional
Timeline
Pharmacist
Walmart Pharmacy
06.2016 - Current
Pharmacy Student
Walgreens Pharmacy
02.2014 - 05.2014
Pharmacist
CVS Pharmacy
01.2014 - 01.2016
Pharmacy Intern
CVS Pharmacy
01.2013 - 01.2014
Pharmacy Student Rotation
UCM Hospitals
01.2011 - 01.2013
Pharmacy Student Rotation
Osco Pharmacy
01.2010 - 01.2011
Doctor of Pharmacy - undefined
Chicago State University, College of Pharmacy
Bachelor of Science - Pre-pharmacy
Harper College
AWARDS, ACTIVITIES AND PROJECTS
BAPS charity walkathon June 2016, CVS Health fair May 2015, Immunized patient and counselled on blood pressure and diabetes, Capstone research project on admission process Chicago State University May 2014, Developed Physician’s order form for induction of labor Jackson Park Hospital January 2014, Drug use Evaluation for CEFTAROLIN at Alexian brother hospital 2013, Dominick’s flu drive 2012, Convinced customers for the immunizations and administered the vaccines, Student teacher liaison 2010 to 2011, ASHP and SNPhA member since 2010, Did blood pressure drives, kidney walk, Diabetes awareness camps, and walkathons supporting American cancer society and volunteered in college admission interviews, and other activities, Dean’s and trustee’s list Harper College (5 Semester) 3.6 GPA, PHI THETA KAPPA Membership 2009 to present, Honor’s Society, Harper college 2009 to present, Best Chemistry Student award, Harper College Fall 2009
OTHER EXPERIENCE
- Prudential Starck Realtor, Schaumburg, IL 2005 to 2010
- Real estate salesperson (while in school)
- Helped clients with buying and selling real estates
- Communications and dealing with bankers, lenders, and lawyers
- Administrative work using excels, access and word