Nita Teimouri
Columbus,OH
Summary
Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operation Manager
Omnicare
05.2023 - Current
- Led diverse team of 12 people spanning multiple functions, including customer service, supplier management, scheduling, analytics, inventory
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Implemented data-driven strategies to enhance operational efficiency and improve customer satisfaction
- Collaborated with cross-functional teams to drive continuous optimization and process improvement initiatives
- Developed and executed comprehensive plans to address challenges, translating strategies into effective actions
- Utilized data analytics to drive informed decision-making and enhance overall business performance.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Operation Manager
PhamConsults, LLC
11.2020 - 04.2023
- Overseeing company's activity, examining, evaluating, and assessing performance, accounting, interviewing, performance, and controlling operational expense
- Establish excellent working relationships with clients, prioritizing providing quality service, anticipating future client needs, and proactively resolving issues before become problematic, which increased customer satisfaction by 50%
- Responding to all customer service needs and ensuring follow-through and resolution of all requests
- Identify and evaluate technology that has potential to improve efficiency in business operation.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Data Entry Manager
SpecialtyRx pharmacy LTC
01.2018 - 01.2020
- Participated in the orientation, training, and evaluation of Pharmacy Technicians
- Implemented a continuous training and improvement process to increase the data entry quality and reduce technicians' error rate
- Monitor all data entry areas to ensure compliance with Ohio BOP and insurance plans
- Conducted performance reviews of employee goals, objectives and performance expectations.
- Closely monitor programs such as Clozapine, Vancomycin TR, and TPN
- Collaborates with Claims Administration in reverse and rebilling of overpaid claims
- Monitored schedule II and III drugs.
- Increased data entry accuracy by implementing new quality control measures and training protocols.
- Collaborated with cross-functional teams to identify opportunities for process improvement within the data entry department.
Lead Pharmacy Technician
CVS Pharmacy
04.2014 - 12.2019
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Provided excellent customer service by communicating effectively with the customer, the insurance company, and the management team in an efficient manner
- Solved any claim issues with insurance.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
Neuromonitoring technician
Biotronic
01.2016 - 04.2016
- - Provided interpretive data about patient's neurological status during surgery
- - Recognized standard patterns and understood medical and pharmacological conditions that affect recording IOM modalities
- - Accurately documented important events and stages of surgery
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Education
MBA -
Northern Kentucky University
Ky06.2024
Bachelor of Arts -
Southern New Hampshire University
Manchester, NH01.2023
Bachelor of Science -
Murdoch University
Perth Australia01.2010
Skills
- Labor Relations
- Program Administration
- Business Planning
- Performance Monitoring
- Workflow Optimization
- Staff Management
- Operations Management
- Project Coordination
Certification
- Pharmacy Technician Certification Board (PTCB)
- Pharmacy immunization certificate
- Pharmacy Technician Registered in the State of OH & MI
Qualifications Summary
- Excellent computer skills (Microsoft Word and Office, PowerPoint, Excel), excellent verbal and written communication skills, strong critical thinking, problem-solving, meticulous, initiative-taking, knowledge of medical terminology and analytical skills, Strategic Planning, time management skills, change management, prioritization. Growth / Success mindset, Emotional intelligence, Adaptable ,Compassionate, Collaborative, Committed, Empowering.
Timeline
Operation Manager
Omnicare
05.2023 - Current
Operation Manager
PhamConsults, LLC
11.2020 - 04.2023
Data Entry Manager
SpecialtyRx pharmacy LTC
01.2018 - 01.2020
Neuromonitoring technician
Biotronic
01.2016 - 04.2016
Lead Pharmacy Technician
CVS Pharmacy
04.2014 - 12.2019
MBA -
Northern Kentucky University
Bachelor of Arts -
Southern New Hampshire University
Bachelor of Science -
Murdoch University
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