Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NITASHA MERRIWEATHER

EASTPOINT,GA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished Assistant mangers skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished assistant mangers skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Hudson Group Inc.
01.2022 - 03.2023
  • Reported issues to higher management with great detail.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Raised property accuracy and accountability by creating new automated tracking method.

Assistant Store Manager

Popeye's Restaurants
04.2020 - 03.2023
  • Reported issues to higher management with great detail.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.

Assistant Managers

KFC Restaurant
04.2019 - 12.2022
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assistant Manager

Burger King
02.2018 - 05.2020
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Established team priorities, maintained schedules and monitored performance.
  • Created employee schedules to align coverage with forecasted demands.

Cashier Assistant

Mc Donalds
03.1998 - 05.2001
  • Used POS system to enter orders, process payments and issue receipts.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
  • Bagged items securely to minimize breakages and reduce losses.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

No Degree - JOB TRAINING PROGRAM

Bishop State Community College
Mobile, AL
04.2002

High School Diploma -

Ben C Rain High School
Mobile, AL
05.2000

Skills

  • Financial Oversight
  • Business Leadership
  • Purchasing and planning
  • Proficient in [Software]
  • Store Opening and Closing
  • Training Management
  • Mind Mapping
  • Sales Techniques
  • Quality Assurance
  • Program Optimization
  • Motivational Techniques
  • Finance and Accounting Oversight
  • Store Organization
  • Problem-Solving
  • Team Building and Leadership
  • Staff training/development
  • Effective leader
  • Store operations

Certification

  • Certified assistanta mangers, hudson group - [Timeframe]

Languages

English
Full Professional

Timeline

Assistant Store Manager

Hudson Group Inc.
01.2022 - 03.2023

Assistant Store Manager

Popeye's Restaurants
04.2020 - 03.2023

Assistant Managers

KFC Restaurant
04.2019 - 12.2022

Assistant Manager

Burger King
02.2018 - 05.2020

Cashier Assistant

Mc Donalds
03.1998 - 05.2001

No Degree - JOB TRAINING PROGRAM

Bishop State Community College

High School Diploma -

Ben C Rain High School
NITASHA MERRIWEATHER