Nitaylor Miller
Aiken,SC
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. I am also passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Target Logistics
06.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 70 pounds.
Split Case Order Selector
CVS Distribution Center
01.2023 - 05.2024
- Fulfill orders by reviewing, locating, preparing, and packaging orders
- Ensure accuracy of orders prior to releasing them on assembly line
- Use scan or notes to accommodate correct items for orders.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
OGP Member
Walmart
02.2022 - 01.2023
- Fulfill orders by reviewing, locating, preparing, and packaging orders
- Ensure accuracy of orders prior to pick up
- Use CT scan to accommodate correct items for orders.
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
Customer service rep
Sykes
05.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Material Handler
Husqvarna
12.2020 - 05.2021
- Pick products for order fulfillment
- Scanning products and shipping labels with RF scanner
- Restock warehouse shelves
- Additional warehouse tasks assigned.
Customer Service Representative
CallCore Media
11.2019 - 12.2020
- Track, document, and request problems while recording solutions offered.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Sales Associate
Metro PCS
04.2018 - 10.2019
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Implement up-selling strategies.
Education
High School Diploma -
Aiken High School
Aiken, SC06.2016
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Problem-solving abilities
- Active Listening
- Call center experience
- Money handling abilities
- Microsoft Excel
- Customer Service
Timeline
Warehouse Associate
Target Logistics
06.2024 - Current
Split Case Order Selector
CVS Distribution Center
01.2023 - 05.2024
OGP Member
Walmart
02.2022 - 01.2023
Customer service rep
Sykes
05.2021 - 12.2022
Material Handler
Husqvarna
12.2020 - 05.2021
Customer Service Representative
CallCore Media
11.2019 - 12.2020
Sales Associate
Metro PCS
04.2018 - 10.2019
High School Diploma -
Aiken High School