Nithia James
Columbus,OH
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Device Associate
Amazon Development Center
Chennai, Tamil Nadu, India
12.2021 - 03.2022
- Tested and analyzed devices to improve performance and reliability.
- Stacked materials to identify areas of improvement and collaborate with unit process teams to address deficits.
- Analyzed and developed innovative resolutions for complex problems.
- Performed failure analysis to determine root causes of reliability failures.
Junior Software Engineer
Hash Include
Trivandrum, Kerala, India
06.2020 - 11.2021
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Planned and developed interfaces that simplified overall management and offered ease of use.
Support Engineer
Ecsfin
Trivandrum, Kerala, India
02.2019 - 10.2019
- Broke down and evaluated user problems, using personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Performed root cause analysis and general troubleshooting.
- Worked as Point of Contact for a leading organization in UK, Malaysia, Columbia and Argentina.
Software Engineering Intern
Quest Innovative Solutions
Trivandrum, Kerala, India
08.2018 - 01.2019
- Learned about HTML, CSS, JavaScript, Bootstrap, SQL and Core Java.
- Wrote clean, clear and well-tested code for a project "Office Management System.
Process Associate
R R Donelley
Trivandrum, Kerala, India
11.2016 - 07.2018
- Processing the transactions raised by client within the SLA.
- Analyzing data from a variety of sources in order to provide support.
- Answered constant flow of customer calls with minimal wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Bachelor of Technology - Electrical And Electronics Engineering
John Cox Memorial CSI Institute of Engineering
Trivandrum08.2016
Skills
- Core Java, CSS, HTML, JavaScript and Flutter UI
- DB Tools: MYSQL
- Designing Tools: Figma
- Software Development Tools: JIRA
- Testing Analytics
- Defect Tracking and Reporting
- Manual Testing
- Strong Problem Solver
- Teamwork and Positive Attitude
Timeline
Device Associate
Amazon Development Center
12.2021 - 03.2022
Junior Software Engineer
Hash Include
06.2020 - 11.2021
Support Engineer
Ecsfin
02.2019 - 10.2019
Software Engineering Intern
Quest Innovative Solutions
08.2018 - 01.2019
Process Associate
R R Donelley
11.2016 - 07.2018
Bachelor of Technology - Electrical And Electronics Engineering
John Cox Memorial CSI Institute of Engineering
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