NITHIN GEORGE
Cochin,Kerala
Summary
Manager with 15 year achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Overview
18
18
years of professional experience
Work History
Assistant Warehouse Manager
GWC
12.2020 - Current
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Trained employees on equipment operation and safety protocols.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Managed resource allocation and scheduling of employees.
Customer Service Supervisor
GWC
03.2013 - 12.2020
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
- Investigate ways to improve documentation processes electronically. «Provide day to day support to ll internal staffs.
- Staff Monitoring and leave approval
- Planning for document Collection /Delivery
- Planning for File archive Process by using Bar Code + Box /location/space management for the customer + Planning and implementation of Client' requirement analysis, Submission of quotation to the clients and getting the approval, Submission of first draft documentation
- Analyzed quality control assessment findings and developed and implemented methods to improve performance.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Input data into computer programs and filing systems.
- Maintained accuracy, completeness, and security for records and information.
- Scanned and uploaded records into electronic records system.
- Developed and implemented new filing system for records to improve efficiency.
Manager of Operations
Manorama Oxygen Pvt Ltd
12.2009 - 02.2013
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Increased profit by streamlining operations.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Accounting Assistant
Anand Oxygen Pvt Ltd
05.2005 - 11.2009
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Transferred data and documents to facilitate system migration and software updates.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Coordinated with external auditors to resolve discrepancies.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Assisted management with annual expense plans to strategically track income or revenue.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
MBA - Finance And Marketing
SRM UNIVERSITY
CHENNAI03.2005
B.Com - Taxation
SACRED HEART
ERNAKULAM06.2003
+2 - Commerce
SBOA PUBLIC SCHOOL
ERNAKULAM06.1999
Skills
- Shipping and Receiving
- Transportation Activity Management
- Inventory Records
- Billing Systems
- Database Documentation
- Calendar and Scheduling Software
- Fleet Dispatching
- Project Planning and Scheduling
- Delegating Work
- Emergency Operating Procedures
- Logistics
- Business Workflows
Additional Information
- Arabs Asian League 2014
- Handball World Championship 2014
- Qatar Boxing Championship 2015
- International Para Olympics 2015
- Primary Health Care Staff Deployment 2015
- UCI Cycling competition 2016
- UDC Scanning project 2016
- Ooredoo Scanning Project 2017-2018
- Ooredoo Relocation and store setup 2017
- FIFA World Cup MDS Manager 2023
- QIlB Scanning Project 2018
- IPO Support to QlB 2018/2020/2023
- QNB Relocation project 2018
- Hamad Ambulance Service (Medical equipment and medical consumable) Transfer to Medical
- Hamad abulance Hubs Initial Setup Plan 2018
- Record management Day to Day Operations
In the above projects, worked and guided as Customer service Supervisor/ Asst Manger/ Manager in Logistics Support/Inventory management as well as providing overall support in day to day operations.
Languages
Malayalam
Native language
English
Advanced
C1
Hindi
Advanced
C1
Tamil
Upper intermediate
B2
Timeline
Assistant Warehouse Manager
GWC
12.2020 - Current
Customer Service Supervisor
GWC
03.2013 - 12.2020
Manager of Operations
Manorama Oxygen Pvt Ltd
12.2009 - 02.2013
Accounting Assistant
Anand Oxygen Pvt Ltd
05.2005 - 11.2009
MBA - Finance And Marketing
SRM UNIVERSITY
B.Com - Taxation
SACRED HEART
+2 - Commerce
SBOA PUBLIC SCHOOL
Similar Profiles
Hisham MohamedHisham Mohamed
Operations Officer at GWCOperations Officer at GWC
Gail TysonGail Tyson
Contract Processing Specialist at APCO Holdings/GWC Warranty CorpContract Processing Specialist at APCO Holdings/GWC Warranty Corp
Elizabeth RomanElizabeth Roman
Regional Director of Business Development at APCO/GWCRegional Director of Business Development at APCO/GWC