Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NITHIN KRISHNA POOJARI

Doha

Summary

Polished Hotel Concierge with exceptional experience in hospitality management. Dynamic and personable and well-versed in travel arrangements. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a confidence of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Project Site Supervisor

Praana Constructions
12.2012 - 08.2015
  • Maintained records and logs of work performed and materials and equipment used
  • Trained new team members on site policies and procedures
  • Initiated onsite safety program and properly trained team members to decrease injuries
  • Evaluated team member strengths and assigned tasks based upon expertise and background
  • Assisted managers in interviewing and selecting new workers
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes

Trainee - House Keeping Supervisor

E-Inn Hotels
03.2012 - 10.2012
  • Learned new materials, processes, and programs quickly
  • Attended training courses to build understanding of processes, techniques, and industry
  • Shadowed senior team members to learn all related jobs and tasks
  • Supported departmental tasks to increase understanding of industry processes
  • Handled day-to-day customer or client questions via telephone or email
  • Educated staff on organizational mission and goals to help employees success

Concierge Supervisor

Banana Island Resort Doha By Anantara
01.2015 - 1 1
  • Coached, supported and developed team with goal of continuous growth and skill improvement
  • Tracked and optimized team metrics such as overall production, conversion rates, product types and customer satisfaction
  • Assisted guests with variety of services and local attraction information
  • Created welcoming and comfortable environment for guests
  • Managed check-in and check-out procedures for guests
  • Handled customer complaints to satisfy and retain guests
  • Preparing guest itinerary
  • Arranging Private Dinner set up
  • Team training sessions
  • Maintained high level of professionalism and discretion when dealing with guests
  • Assisted with luggage handling, valet services and concierge services
  • Scheduled and confirmed restaurant reservations for guests
  • Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests
  • VIP guest arrival arrangements
  • Develop and foster environment of teamwork and interdepartmental cooperation

Education

SVS -

SVS High School
Katapadi
03.1999

Skills

  • Good Telephone Etiquette
  • Excellent
  • Problem-Solving
  • Very Good
  • Teamwork and Collaboration
  • MS Office
  • Active Listening
  • Interpersonal Communication
  • Decision-Making
  • Planning and Coordination
  • Policy and procedure adherence
  • Brand success
  • Self-Motivated
  • Languages
  • English
  • Hindi
  • Tamil
  • Telugu
  • Malayalam
  • Kannada
  • Thank You
  • Nithin Krishna Poojari

Languages

Kannada
Native language
English
Advanced
C1
Tamil
Advanced
C1
Telugu
Advanced
C1
Malayalam
Advanced
C1
Hindi
Proficient
C2

Timeline

Concierge Supervisor

Banana Island Resort Doha By Anantara
01.2015 - 1 1

Project Site Supervisor

Praana Constructions
12.2012 - 08.2015

Trainee - House Keeping Supervisor

E-Inn Hotels
03.2012 - 10.2012

SVS -

SVS High School

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