Sudhin PP
Mussafah
Summary
Accomplished Operations Manager with extensive experience consistently rising through the ranks. Well-versed in personnel management, accounting, and inventory management. Dedicated to optimizing customer service through comprehensive knowledge of company products and services. Reconciliation of inter office accounts, bank accounts and petty cash accounts. Skilled in the preparation and filing of VAT as per FTA regulations.
Overview
11
11
years of professional experience
Work History
Operations Manager
City Exchange
03.2020 - Current
- Act as Relationship Manager to high value customers and provide customized personal service to them. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintain close rapport with the dealing room at Head Office to provide better exchange rates to High Value Customers. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Financial Reconciliation: Reconciled inter-office accounts, bank accounts, and petty cash accounts to ensure accuracy and compliance
- Accounting and Bookkeeping: Managed branch accounts, bookkeeping, and financial records, including prepaids and provisions
- VAT Compliance and Financial Reporting: Prepared and filed VAT returns as per FTA regulations, and provided extensive support during online and offline bank auditing procedures
- Remittance and Transaction Management: Prepared and implemented requests for remittances between banks and other exchanges, ensuring efficient and accurate financial operations
- Preparation of daily activity report for top management
- Verification of Vouchers, registers and reports on periodic basis
- Preparing and implementing requests for remittances between banks and other exchanges
- Providing extensive support during online and offline bank auditing procedures
- Preparing and filing VAT as per FTA regulations
- Reconciliation of inter-office accounts, bank accounts, and petty cash accounts
- Preparation of payroll and staff work allotment and duty schedule
- Managed entire accounting cycle, including gathering information, preparing documents, finalizing reports and closing books
- Helped clients navigate interactions with tax authorities and legal concerns related to financial matters
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping
Cash Desk Clerk
City Exchange
01.2015 - 01.2020
- Worked closely with Branch Manager to solve problems and handle customer concerns
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Receive and process payments from customers through various methods such as cash, credit/debit cards, and checks
- Ensure accurate and secure handling of all cash transactions, including counting money, making change, and issuing receipts
- Balance cash drawer at the beginning and end of each shift to ensure that amounts are correct and that there is adequate change
Accountant
Kitchen Care Crockery and Home Appliances
01.2014 - 01.2015
- Managed entire accounting cycle, including gathering information, preparing documents, finalizing reports and closing books.
- Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.
- Brought errors to near-zero in reporting, payroll
- administration and general bookkeeping.
Education
Bachelor of Business - Management
KANNUR UNIVERSITY ADITYA KIRAN COLLEGE
Kannur01.2014
Skills
- Cost Control
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Staff supervision
- Business Development
- Tally
- MS Office
- Symex
- Trade Easy
U A E Driving License
618834
Personal Information
- Nationality: Indian
- Marital Status: Single
Passport Number
Y9884508
Timeline
Operations Manager
City Exchange
03.2020 - Current
Cash Desk Clerk
City Exchange
01.2015 - 01.2020
Accountant
Kitchen Care Crockery and Home Appliances
01.2014 - 01.2015
Bachelor of Business - Management
KANNUR UNIVERSITY ADITYA KIRAN COLLEGE
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