NITHISHA KORUKANTI

Belfast

Summary

Experienced security and systems professional with 6+ years of enterprise IT and security experience, specializing in data security, email security, endpoint protection, cloud security, and insider risk controls across large-scale environments. Strong background supporting Fortune 500 organizations, leading technical discovery, advising senior stakeholders, and aligning security architectures with business risk and compliance objectives. Proven ability to bridge customer, sales, and engineering teams to design scalable data protection programs.

Overview

years of professional experience

4045

years of post-secondary education

Work history

Data Security Consultant

Vivid Quest AI - UK

2024.10 - 2026.01

Provide enterprise-level data security and IT support across Microsoft 365 and cloud environments, ensuring secure configuration and compliance.
Support and administer Exchange Online and Exchange Server (2019), including mailbox permissions, mail flow, hybrid setups, and email DLP protections.
Conduct email security investigations and phishing analysis; configure secure mail solutions to prevent data exfiltration.
Manage endpoint protection and compliance using Microsoft Defender, Intune, and SCCM, implementing Endpoint DLP controls.
Participate in security incident investigations, root cause analysis, and remediation to minimize risk and enhance enterprise security posture.
Enforce identity and access controls via Azure AD, Group Policy, and other Data Security Posture Management (DSPM) practices.
Collaborate with internal teams to maintain secure, compliant enterprise environments in alignment with industry data security standards.
Advise on integration of existing technology with advanced cloud and on-prem DLP solutions, improving organizational data protection strategies.

IT Security Operations Analyst (L2/L3)

NEXARA ANALYTICS - INDIA

2019.07 - 2022.08

Served as Subject Matter Expert (SME) supporting enterprise-scale systems and applications for global and Fortune 500 clients.
Delivered L2/L3 support for identity access management, application security, and infrastructure issues across distributed environments.
Supported network security, VPNs, LAN/WAN, firewall connectivity, and secure remote access for enterprise users.
Assisted users with secure network configurations, enforcing WPA/WPA2 encryption, password policies, and access controls.
Actively participated in incident, change, and problem management under ITIL frameworks, including P1/P2 major incidents.
Collaborated with infrastructure, application, and security teams to analyze recurring incidents and implement long-term risk mitigation strategies.
Maintained 100% SLA compliance while supporting high-volume enterprise environments.
Provided actionable feedback to product and process teams, helping improve security workflows and customer experience.
Documented workflow charts, records and job descriptions to guide overall organizational improvements.
Delivered process automation with strategic planning and implementation.
Conducted detailed data analysis to identify areas of improvement.

Cybersecurity & Data Protection Intern

Enterprise IT & Security Environment (Internship)

Hyderbad, India

2018.01 - 2019.06

Assisted senior security and infrastructure engineers in supporting enterprise data security and email security controls.
Gained hands-on exposure to data protection concepts, including access control, data handling policies, and secure email practices.
Supported email security operations, including mailbox permissions, spam/phishing investigation, and basic DLP-aligned controls.
Assisted with security monitoring activities, reviewing alerts related to endpoint protection, antivirus, and suspicious user activity.
Participated in incident investigation support, documentation, and post-incident reviews.
Helped maintain security documentation, SOPs, and asset records, ensuring audit readiness.
Developed foundational understanding of enterprise security architecture, insider risk concepts, and cloud-based collaboration security.
Prepared comprehensive reports to facilitate informed decision-making process.

Education

Master of Science - International Business with Data Analytics

University of Bedfordshire

LUTON

Bachelor of Science - Computer Science and Engineering

VITS

INDIA

Skills

Email Security & DLP: Exchange Online, SMTP security, mail flow controls, permissions, data protection
Endpoint & Insider Risk: Microsoft Defender, Intune, device compliance, endpoint protection
Cloud & SaaS Security: Microsoft Azure, M365, SharePoint, OneDrive, CASB-aligned controls

Incident Response: Security monitoring, malware response, RCA, escalation management
Risk & Governance: ITIL, SLA management, documentation, audit readiness

Accomplishments

Recognized for delivering high-quality security and IT support to Fortune 500 enterprise customers.
Improved client satisfaction by 15% through proactive security guidance and technical communication.
Reduced repeat incidents by 15% via improved root cause analysis and preventive controls.
Consistently resolved 40–50 enterprise tickets per week with 98% SLA adherence.

Timeline