Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nithya Subramanian

Royersford,PA

Summary

Experienced Technical Project Manager in the IT industry with a proven track record of leading Agile development teams to deliver high-quality software products. Skilled in guiding project teams to provide top-tier solutions in complex customer environments. Possessing strong analytical, decision-making, and organizational abilities, along with exceptional coordination, communication, and interpersonal skills. Seeking a new project management opportunity to leverage extensive experience and expertise in Design Patterns, Object-Oriented Programming, Application Modernization, and Data Migration.

Overview

18
18
years of professional experience
3
3
Certification

Work History

Technical Project Manager

Tata Consultancy Services
03.2017 - Current


  • Led project teams to deliver complex IT solutions on time and within budget.
  • Managed stakeholder communication to align project goals with business objectives.
  • Developed project plans, timelines, and budgets, and tracked progress using project management tools such as Microsoft Project
  • Managed project scope, resources, and risks, proactively identifying and mitigating potential issues to ensure successful project outcomes.
  • Collaborated with cross-functional teams, including software developers, engineers, quality assurance, and product management, to drive project execution and deliverables.
  • Facilitated regular project meetings, including kickoff meetings, status updates, and post-mortems, to ensure effective communication and alignment among team members and stakeholders.
  • Prepared and presented project status reports and dashboards to senior management, providing visibility into project progress, milestones, and key performance indicators.
  • Managed stakeholder expectations and engaged in ongoing communication to ensure customer satisfaction and project success.
  • Provides ongoing training for other team members on key architectural and best practices for Microservice and Cloud Native Apps development.
  • Application decomposition based on Business capabilities and sub domain.
  • Ability to quickly understand and be able to articulate business impacts of technical decisions and drive solutions to specific business problems through the effective use of technology.
  • Experience in monitoring and logging solutions using AWS CloudWatch.
  • Coordinated with team to design microservices applications
  • Worked with technical teams on data conversion, designing microservices and APIs, and migrating business bound data from on-perm to AWS.
  • Responsible for assessing situations and adapting work to align with established goals.
  • Worked with development teams on business objectives and tracked progress to ensure milestones were completed on time.
  • Developed comprehensive project plans, ensuring adherence to timelines and resources.
  • Mentored junior project managers, fostering professional growth and skill development.
  • Conducted risk assessments, proactively addressing potential project challenges and delays.
  • Streamlined reporting processes, improving visibility into project status for stakeholders.
  • Spearheaded process improvement initiatives, enhancing overall project delivery effectiveness.
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
  • Supported and executed simultaneous delivery of various e-commerce and mobile projects.
  • Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
  • Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
  • Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
  • Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Reduced system downtime by overseeing transition to new cloud-based infrastructure.
  • Achieved recognition for excellence in project management through successful completion of high-profile projects.

Project Manager

Tata Consultancy Services
06.2013 - 02.2017
  • Project supports maintaining and enhancing the contact center application which integrates IVR, CTI. Team worked on enhancing the authentication process in the IVR which then integrates with the desktop application. This enhances the security validation and does support with smooth less transition of data been passed from the IVR to the desktop agents.
  • Requirements gathering and analysis, Architectural Design, Plan, Solution, Estimation, High Level Design.
  • Managed cross-functional team and stakeholder communication and oversaw product development from inception to the implementation.
  • Worked closely with business leaders and stakeholders to define business and technical requirements.
  • Documented plans for project deployment including the scheduling of project deliverables, scope, and timelines.
  • Worked with technical architects to redesign infrastructure to ensure required data elements are captured and processed.
  • Coordinated with development team to maintain product backlogs, prioritizing stories, and managing timelines.
  • Researched user behavior and led strategic product roadmap discussion across multi-functional teams.
  • Developed a deep understanding of the business objectives of both internal and external stakeholders.
  • Communicated project vision and built trust by maintaining an accurate and achievable roadmap.
  • Worked with clients to develop a deep understanding of business needs and current market landscape.
  • Prioritized roadmap to achieve product goals and metrics.
  • Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build project requirements.
  • Coordinated project plan and execution of plan with IT team members and team leads.
  • Met with business clients to understand business needs and current market needs.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Communicated with IT and business members to deliver updates on project milestones and deadlines.
  • Consistently maintained positive vendor relations to build strong partnerships.
  • Established criteria for each milestone based on the product plan to measure developments progress.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Managed a team of 40+ resources across multiple locations (Chennai, Bangalore, US, and Mexico).
  • Provided estimate of work for testing to stakeholders and management and obtain approval for budget and resources required.
  • Client: Bank Of America
  • Duration: June 2013 to Feb 2017

Project Lead

Tata Consultancy Services
04.2010 - 05.2013
  • Working in leading team managed the video teller machine launches. Bank of America's video teller machines, also known as interactive teller machines (ITMs), are 24/7 ATMs that allow customers to interact with a bank representative face-to-face through video. The video teller uses video-based technology, like Skype or FaceTime, to control the machine and all its functions remotely
  • Managed a support team which provided 24/7 test support onsite support
  • Maintained issue reporting system, delegating issues to development personnel for resolution.
  • Coordinated with off-site staff to verify correct use of test procedures and ensure accurate reporting.
  • Built automated test scripts to handle repetitive software testing work.
  • Researched configuration files and logs to determine root causes of issues.
  • Streamlined testing processes to identify areas in need of improvement.
  • Created test scripts to manage automated testing of certain products and features.
  • Provided status updates regarding diagnostic findings to notify stakeholders of product performance.
  • Tested, identified and worked with developers to resolve issues.
  • Worked with supervisors to improve testing capabilities.
  • Conducted regression testing of existing products.
  • Created testing scenarios for development schedules.
  • Actively participated in Post-Production Validation (PPV) and production support activities.
  • Client: Bank Of America -USA
  • Duration: April 2010-May 2013

I.T. Analyst

Tata Consultancy Services (TCS)
12.2007 - 04.2010
  • Jira application is .NET based contact center application used in bank Of America. This project sunset the application built in .NET and integrated and tested all the functionalities and features migrated over to another contact center application built in Java.
  • Assisted in the overall Design of the Project.
  • Requirement analysis, UML Design, Coding, Review, HLD and LLD, and bug fixing, Root cause Analysis for Production Issues.
  • Preparation for Technical and Design Documentation.
  • Data Mapping and Data Sourcing
  • Analyzing Infrastructure Tools.
  • Handling Team and Provided Support whenever needed. Code review with team
  • Post release support during warranty period
  • Integrated various business workflow modules into the application
  • Mentor our team in functional, technical aspects.
  • Client: Bank Of America
  • Duration: Dec 2007 – April 2010

Education

Bachelor of Engineering (B.E) -

A.C College of engineering & Technology
01.2007

Skills

  • Project management
  • Stakeholder engagement
  • Risk assessment
  • Financial budget oversight
  • Team leadership
  • Scrum and Kanban expertise
  • SDLC project execution
  • Strong communication skills
  • Analytical problem solving
  • API testing and development with Postman
  • SVN, Maven, Bitbucket, Jenkins
  • Cloud services management
  • Proficient in Windows 10 and 11
  • Technical project planning
  • Stakeholder communication
  • Scrum master
  • Technical leadership
  • Cross-function collaboration

Certification

  • Completed AWS Cloud Practitioner.
  • Completed professional scrum master
  • Completed SCJP 1.5

Languages

English
Professional Working
Tamil
Professional Working

Timeline

Technical Project Manager

Tata Consultancy Services
03.2017 - Current

Project Manager

Tata Consultancy Services
06.2013 - 02.2017

Project Lead

Tata Consultancy Services
04.2010 - 05.2013

I.T. Analyst

Tata Consultancy Services (TCS)
12.2007 - 04.2010

Bachelor of Engineering (B.E) -

A.C College of engineering & Technology
Nithya Subramanian