Nitin Madhusoodhanan
Seattle,Washington
Summary
Highly organized and results-driven professional with a strong foundation in administrative support, customer service, and operations management. Adept at streamlining processes, managing detailed records, and providing top-tier service in both academic and fast-paced environments. Proven ability to balance multiple priorities while maintaining a keen eye for detail, ensuring accuracy and efficiency in all tasks. Possesses excellent communication and problem-solving skills, with a demonstrated ability to contribute positively to team-oriented settings. Eager to leverage a diverse skill set in a corporate environment, with a commitment to continuous improvement and professional growth.
Overview
2
2
years of professional experience
Work History
Front of House Associate
Baba's Kitchen
- Handled customer transactions with efficiency, processing payments and ensuring a seamless checkout experience for all guests.
- Delivered exceptional customer service by addressing inquiries, resolving concerns, and providing menu recommendations, enhancing the overall dining experience.
- Collaborated with the restaurant team to ensure smooth operations during peak times, including coordinating take-out orders and supporting kitchen staff.
Student Assistant
City University of Seattle
03.2023 - Current
- Provided administrative support by managing student records, processing registration forms, and ensuring accurate data entry in the university’s database.
- Assisted students and faculty with inquiries related to course registration, transcripts, and academic policies, delivering clear and concise information while maintaining confidentiality.
- Coordinated with various departments to facilitate smooth operations during peak periods, such as registration and graduation, ensuring timely and efficient service.
- Maintained organized records by filing and retrieving documents, managing electronic files, and updating student information as needed.
- Contributed to special projects such as updating procedural manuals, improving office workflows, and assisting in the preparation of reports and presentations.
- Provided front-desk support by greeting visitors, answering phones, and directing students to appropriate resources, ensuring a welcoming environment.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
MBA - Global Management
City University of Seattle
Seattle, WA12.2024
Bachelor of Arts - Communications
Florida International University
Miami, FL08.2021
Skills
- Guest Relations
- Team Collaboration
- Building rapport
- Multilingual
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
Affiliations
- Enactus - City University of Seattle
Accomplishments
VP of Human Resources for Enactus
Timeline
Student Assistant
City University of Seattle
03.2023 - Current
Front of House Associate
Baba's Kitchen
MBA - Global Management
City University of Seattle
Bachelor of Arts - Communications
Florida International University
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