Nitocris M Bordas
Providence,RI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
32
32
years of professional experience
Work History
Cashier
Prime Drug inc
Providence , RI
07.2003 - Current
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Verified customer age requirement for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Checked personal identifications during alcohol and tobacco sales.
- Scanned items and checked pricing on cash register for accuracy.
Pharmacy Technician
Prime Drug inc
Providence, Rhode Island
01.2005 - 05.2009
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Provided education materials about medications to patients upon request.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted in training new employees on pharmacy procedures.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Prepared prescription transfers to other pharmacies.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Operated cash registers to accept payments from customers.
- Mixed pharmaceutical preparations according to written prescriptions.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Maintained proper storage and security conditions for drugs.
- Answered telephones to respond to questions or requests.
Machine Operator
Jewel Case
Providence, Rhode Island
05.1995 - 03.2001
- Monitor the feed and speed of machines during the machining process.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Keep detailed reports of maintenance activities performed on machinery.
- Adjust machine settings to complete tasks accurately.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Performed regular maintenance on machines to ensure optimal performance.
- Carry out regular safety checks on machinery prior to operation.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Adjusted machine settings according to production requirements.
- Inspect finished workpieces to ensure conformance with specifications.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Load raw materials into machines according to specified measurements.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Observe machine operations to detect any problems or defects in the finished product.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
- Prepared machine for production processes by equipping with required tools and parts.
- Monitored and observed production line to watch for pile-ups and jams.
- Assisted with troubleshooting issues that arose with facility production processes.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Monitored process units and quality control testing performance for plant processes and water quality sampling.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Started up, shut down and checked water and wastewater treatment processes.
- Maintained proper chemical inventories.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
Packing, Shipping, and Receiving Assembler
Swarovski
Providence, Rhode Island
01.1995 - 01.1996
- Maintained accurate records of inventory and shipments.
- Stacked finished goods in designated areas within the warehouse.
- Provided assistance with loading and unloading trailers as needed.
- Monitored stock levels in order to prevent overstocking or shortages.
- Inspected returned merchandise prior to restocking shelves.
- Received incoming shipments from vendors and inspected contents for quality assurance purposes.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
Machine Operator
Coro corp
Providence, Rhode Island
03.1993 - 03.1995
- Monitor the feed and speed of machines during the machining process.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Keep detailed reports of maintenance activities performed on machinery.
Education
GED -
Ccri
Providence, Rhode Island08-2001
High School No Degree - Some High School
Liceo San Juan
Venezuela, Caracas09-1994
Some College (No Degree) - English-as-a-Second-Language Education
Ccri
Providence, RISkills
- Drawer balancing
- Product restocking
- Returns processing
- Issue resolution
Timeline
Pharmacy Technician
Prime Drug inc
01.2005 - 05.2009
Cashier
Prime Drug inc
07.2003 - Current
Machine Operator
Jewel Case
05.1995 - 03.2001
Packing, Shipping, and Receiving Assembler
Swarovski
01.1995 - 01.1996
Machine Operator
Coro corp
03.1993 - 03.1995
GED -
Ccri
High School No Degree - Some High School
Liceo San Juan
Some College (No Degree) - English-as-a-Second-Language Education
Ccri
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