Nitya Jangam
Seattle,WA
Summary
Certified IT Project Manager with 8+ years of experience in formulating long-term roadmaps and managing multiple projects efficiently and effectively. Proven track record of keeping up with company and product priorities, using strategic insights to influence decision-making at various levels. Skilled in directly managing and monitoring day-to-day tasks, workflows and metrics of vendor teams. Proficient in scoping and defining strategies for robust, high-quality data collection at scale and leading data labeling efforts to achieve product goals. Effective in establishing team goals, executing strategies, measuring progress, and reporting results. Dedicated to leading and mentoring other individuals on the team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT PROJECT MANAGER
ELI LILLY
04.2023 - Current
- Developed and collaborated in negotiations related to project requirements, scope, budget, resource allocation for various IT implementation projects
- Led infrastructure projects, ensuring successful implementation within scope, schedule, and budget
- Influenced decision-making at individual and program area levels using strategic insights
- Implemented quality assurance processes to ensure infrastructure reliability and performance
- Developed, coordinated, and monitored projects and specific contractual requirements throughout the entire life cycle by creating timelines and adhering to the timelines
- Communicated with stakeholders and integrate feedback into project guidelines, achieving 98% client satisfaction rate for entire project lifecycle
- Monitored Service Level Agreements (SLAs) to assign tickets based on priority, and effectively managed a substantial volume of service requests
- Maintained document deliverables, tracked responsible parties, reported action items, managed project close-out items and conducted project review meetings, generated weekly status reports, and communicated project progress updates to stakeholders
- Created data visualizations using Power BI, Excel for Product KPI’s that reduced manual reporting work by 10 hours weekly
- Devised and executed Risk Management and Change Management Plans for diverse projects and communicated issues, risks and decisions for the entire project lifecycle.
IT PROJECT MANAGER
BRISTOL MYERS SQUIBB
03.2020 - 04.2023
- Achieved a 10% reduction in errors/deviations across sites, ensuring punctual delivery of ELN to customer
- Realized cost savings of $10M and streamlined product manufacturing time by customizing and implementing 20 ELN (Electronic Laboratory Notebook) templates across multiple sites
- Collaborated with product/project teams to capture, analyze, and refine billing, incentive features & roadmaps
- Provided key performance metrics to the project sponsor concerning deliverables and milestones
- Managed relationships with vendors to ensure all expectations were clear, clarified, & documented
- Effective and efficient management in ERP project delivery within the project scope and budget.
SENIOR PRODUCT OWNER
ELI LILLY
03.2019 - 03.2020
- Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint, and release planning sessions for various LIMS projects
- Collaborated closely with the project manager/account manager regarding different projects and timelines to achieve milestones
- Collaborated closely with the stakeholders to facilitate Discovery Sessions, groomed backlog, and prioritized features
- Worked with the engineering team to ensure that the acceptance criteria were agreed upon and all the stories were sized appropriately
- Facilitated the daily scrum calls with the team members and helped remove Impediments
- Directed and led the development and test team from project initiation through the delivery of the final product
- Conducted effective troubleshooting for service incidents, promptly escalating when necessary to meet SLAs and ensuring minimal disruption to clients, customers, and business operations
- Engaged in the risk assessment process and root cause analysis when necessary, contributing valuable insights to enhance operational effectiveness
- Proficiently managed and tracked sprints in JIRA, meticulously collecting metrics such as sprint velocity and burn-down charts for each sprint, and extensively contributed to accurate story point estimations.
PRODUCT OWNER
CATALENT
03.2016 - 03.2019
- Gathered Business Requirements, interacted with users, designers, developers, project managers, account managers, vendors, and SMEs understood business process flow for the deployment of LIMS (LabVANTAGE) 8.1 release
- Initiated and facilitated JAD (Joint Application Development) sessions with diverse stakeholders across various phases of the Software Development Life Cycle (SDLC), providing a platform for comprehensive discussions on open issues and their resolutions
- Facilitated User Acceptance Testing (UAT) while maintaining daily collaboration with the testing team, ensuring alignment with test plans, scenarios, and cases in accordance with Business Requirements Document (BRD) and Functional Requirements Document (FRD)
- Designed comprehensive business process workflows for the release and stability modules of various LIMS IT modules
- Promptly addressed master data discrepancies, ensuring data consistency on client reports.
Education
Bachelor of Science - Chemical Engineering
Kansas State University
Manhattan, KSMaster of Business Administration -
New England College
Henniker, New HampshireSkills
- Scrum Management
- Product Roadmaps
- Agile/Scrum Methodologies
- Risk Management
- Data Analysis
- Requirements Gathering
- Strategic Decision Making
- Technical Documentation
- Technical Project Management
- Strategic Planning
- Stakeholder Engagement
- Change Management
- Quality Assurance
- Process Improvement
- Reporting
- Jira
- Service now
- MS Visio
- Smartsheet
- Success Factors
- Waterfall
- Confluence
- Asana
- Oracle
- Azure
- Power BI
- SQL
- Microsoft 365
- IT monitoring tools
- Sharepoint
- NET Framework
- Azure DevOps
Certification
- Azure Fundamentals, Microsoft, 01/2023
- Lean Six Sigma Green Belt, (GAQM), 08/2022
- CSM Certified, (Scrum Alliance), 05/2022
- PMP Certified, Project Management Institute, 08/2021
State
WA
Zip
98391
City
Seattle
Timeline
IT PROJECT MANAGER
ELI LILLY
04.2023 - Current
IT PROJECT MANAGER
BRISTOL MYERS SQUIBB
03.2020 - 04.2023
SENIOR PRODUCT OWNER
ELI LILLY
03.2019 - 03.2020
PRODUCT OWNER
CATALENT
03.2016 - 03.2019
Bachelor of Science - Chemical Engineering
Kansas State University
Master of Business Administration -
New England College
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