Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nitza Garza

Nitza Garza

New Braunfels

Summary

Current Texas State student in a competitive, AUPHA-certified program for a Bachelor of Healthcare Administration. Our program is designed to equip students with skills, including comprehensive knowledge in healthcare management, policy, finance, and operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hospitality Worker

P.F Changs Bistro
New Braunfels
05.2023 - Current
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Attended staff meetings to discuss upcoming events or promotions at the restaurant.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.

Hospitality Worker

Los Cucos Mexican Cafe
New Braunfels
04.2016 - 05.2022
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Assisted in seating guests and ensuring they were comfortable.
  • Answered questions regarding menu items, special offers, and other restaurant information.

Certified Nursing Assistant

Gruene Senior Living
New Braunfels
08.2019 - 02.2020
  • Reported changes in patient condition to registered nurse or physician.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted residents with bathing and dressing to promote personal hygiene.

Education

Healthcare Administration

Texas State University
San Marcos, TX
05-2026

Associate of Science - Nursing

Northeast Lakeview College
Universal City, TX
12-2020

Skills

  • Time management
  • Lean Six Sigma Green Belt Certification
  • Microsoft Excel Certification
  • Food safety
  • Decision-making
  • Project planning
  • Team building
  • Dependable and responsible
  • Communication skills
  • Calm under pressure
  • Patient care

Certification

  • Lean Six Sigma Green Belt - 2022
  • Excel Essential Training (microsoft 365) - 2024
  • Microsoft Excel certification (office 2019) - 2024

Timeline

Hospitality Worker

P.F Changs Bistro
05.2023 - Current

Certified Nursing Assistant

Gruene Senior Living
08.2019 - 02.2020

Hospitality Worker

Los Cucos Mexican Cafe
04.2016 - 05.2022

Healthcare Administration

Texas State University

Associate of Science - Nursing

Northeast Lakeview College

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